Order Management Specialist

• Manage and process customer orders from entry through fulfillment
• Utilize SAP to track orders, inventory, pricing, and customer information
• Create and maintain reports, spreadsheets, and order tracking documentation using Microsoft Excel
• Review and verify order accuracy, pricing, product availability, and shipping details
• Coordinate with warehouse, logistics, purchasing, and customer service teams to ensure timely deliveries
• Communicate order updates, delays, and resolutions to customers and internal stakeholders
• Investigate and resolve order discrepancies and customer issues
• Maintain accurate records and documentation within company systems
• Assist with inventory reporting and operational support as needed
• Support process improvement initiatives to increase efficiency and accuracy

• Minimum of 3 years of experience in order management, order processing, logistics, or supply chain operations required
• Strong SAP experience required
• Advanced Microsoft Excel skills required
• Bilingual Spanish is a plus
• Experience working within a distribution, manufacturing, or supply chain environment preferred
• Excellent organizational and multitasking skills
• Strong communication and problem-solving abilities
• High attention to detail and ability to work independently in a fast-paced environment

Bilingual Spanish

• medical, vision, dental, and life and disability insurance
• 401(k) plan