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Robert Half Logo Robert Half · IT - Administration

Order Management Specialist

United States, Herndon · Job Posted July 03, 2026
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Job Description

We are looking for a detail-oriented Order Management Specialist to support post-sales operations for a Contract position based in Herndon, Virginia. This fully remote opportunity is a 3-month engagement focused on reviewing purchase documentation, validating order accuracy, and coordinating the flow of approved orders through fulfillment. The ideal candidate brings prior experience in order processing, compliance checks, and cross-functional support within a fast-paced business environment.

Job Responsibility

  • Examine purchase orders and related documents to confirm completeness, accuracy, and alignment with approved quotes before processing
  • Convert validated sales information into accurate system orders while maintaining strong attention to detail and established service standards
  • Partner with internal stakeholders to secure required approvals and ensure orders meet contractual and policy requirements
  • Coordinate the transfer of completed orders to fulfillment teams so downstream processing can begin without delay
  • Track order progress through completion and confirm supporting documentation, including proof of delivery, is properly recorded
  • Resolve discrepancies between customer purchase requests, quotes, and internal records by working with sales and operational teams
  • Support post-sales activities related to contract closeout, requisition validation, and order compliance documentation

Requirements

  • Prior experience in order management, billing support, post-sales operations, or a similar administrative function
  • Working knowledge of purchase order review, order entry, and approval workflows in a business operations environment
  • Ability to compare quotes, requisitions, and customer documentation to ensure accurate order setup
  • Experience using Salesforce or comparable systems to manage order details and support process tracking
  • Strong understanding of contract compliance, documentation standards, and issue resolution procedures
  • Excellent organizational skills with the ability to manage multiple transactions within a time-sensitive contract assignment
  • Clear communication skills and the ability to collaborate effectively with sales, fulfillment, and internal support teams

What we offer

  • medical, vision, dental, life and disability insurance
  • 401(k) plan
  • free online training
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