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Order Management Specialist

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UNOX

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Location:
Italy , Cadoneghe, Padova

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Unox S.p.A, market leader in high-end oven production and certified as Great Place to Work for the eight consecutive year is looking for an Order Management Specialist to join the Customer Experience, Resellers and Distributors team at Unox SpA.

Job Responsibility:

  • Ensure the accurate and timely issuance of various documents related to the Back Office process
  • Develop and update operating procedures and guidelines related to the Back Office process
  • Plan tasks and activities to achieve customer service performance indicators
  • Handle customer inquiries via phone, email and fax
  • Work with the Finance department to solve problems related to invoices and payments
  • Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
  • Accurately maintain customer database, master records, and sales contract files

Requirements:

  • Graduate degree in Languages/Administration/Economics
  • Excellent knowledge of English and French Languages
  • Customer service orientation
  • Proven problem-solving, analytical and decision-making skills
  • Entry-Level (<2 years)
What we offer:
  • Flexible Working Hours
  • Work-Life balance initiatives
  • Paid time off & overtime
  • Company canteen
  • Personal and family welfare
  • Health insurance & welfare programs
  • Pension & retirement plans
  • Mentorship & coaching
  • Career growth & training programs
  • Diversity & inclusion policies
  • International mobility & relocation support
  • Team building activities
  • Hybrid Work

Additional Information:

Job Posted:
May 06, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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