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Order Management Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Herndon

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a detail-oriented Order Management Specialist to join a contract assignment supporting order management activities for a three-month engagement. This is a FULLY REMOTE opportuntity and will focus on ensuring customer orders move accurately from quote review through final delivery confirmation. The ideal candidate brings prior experience in post-sales support and order processing, with the ability to manage approvals, maintain compliance, and coordinate efficiently across internal teams. Prior experience with Salesforce is required.

Job Responsibility:

  • Review incoming Purchase Orders for accurate alignment with Quote information (Subscription Term, Products, Prices, Quantities), correct buying/selling entities (End User/Reseller/Distributor/Systems Integrator), EXIM requirements, DPAS ratings, etc
  • Manual Order and Order Product creation in SFDC
  • Cross-functional handoff (communication, data entry) to Fulfillment teams and follow-up to update SFDC fields once fulfilled
  • Assess non-standard scenarios and manage internal Approvals based on Quote/PO attributes
  • Document and potentially send Proof of Delivery to Customers

Requirements:

  • Previous experience in sales support, order management, or a related post-sales operations role
  • Working knowledge of purchase order review, order entry, and quote-to-order validation processes
  • Familiarity with approval routing, approved requisitions, and documentation control practices
  • Experience using Salesforce
  • Understanding of contract compliance and contract closeout procedures
  • Strong attention to detail with the ability to manage multiple orders accurately and efficiently
  • Effective communication skills and the ability to collaborate with cross-functional teams in a remote work environment
What we offer:
  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
  • free online training

Additional Information:

Job Posted:
April 23, 2026

Work Type:
Remote work
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