Order Management Specialist

The role of the Order Management and Billing Analyst (OBA) is to assist the sales force in submitting completely accurate order data, and to identify all elements of a transaction for analysis, manage the tasks of reviewing, inputting, and invoicing customer orders. OBA will process hardware, software, subscription, consulting, professional services, and maintenance orders. The OBA will use the tools and processes designed for order management and maintain compliance to all corporate policies involving order transactions. Ensure the sourcing of orders follow the expected shipment date as per business needs, communicate with hardware suppliers and delivery/logistic teams, support order management process in terms of invoicing based on invoice triggers in our ERP, and ensure all documentation is properly stored in the appropriate systems. The OBA will keep apprised of the status of cloud provisioning, and trigger invoicing per customer agreements and orders aligned to our corporate policies.