Order Management Specialist Job at Robert Half (Miami)

Order Management Specialist

The role of the Order Management and Billing Analyst (OBA) is to assist the sale...

Location

Mexico , Mexico City

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Exemplary level of ethics
Excellent oral and written communication skills. Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Excellent organization skills and a high level of comfort handling details
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Ability to think creatively and adapt well to change
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation

Job Responsibility

Assist Sales Teams in securing proper order documentation for execution into systems
Ensure system configuration and pricing on purchase order is consistent with contract
Review contract to determine all elements of the transaction
Add proper product IDs to order for any bundled items (Subscriptions, Hardware, Software, Services, etc.)
Ensure all related orders are built in our systems / ERP for appropriate booking and invoicing
Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies

Fulltime

Order Management Specialist

The Order Management Specialist will report to the Manager, Order Management, an...

Location

Bangladesh , Dhaka

Salary:

Not provided

Optimizely

Expiration Date

Until further notice

Requirements

Bachelor's degree in business, finance, or a related field, or equivalent practical experience
Minimum 1 years of experience in Order Management or Order-to-Cash operations, preferably in a SaaS
Proficiency in Microsoft Office, particularly Excel
prior experience with NetSuite and Salesforce is highly desirable
Good understanding of the Order-to-Cash lifecycle, including order entry, contract validation, billing, and revenue support
High attention to detail with a focus on data accuracy and system integrity
Effective communication skills with the ability to collaborate across Finance, Sales Operations, and cross-functional teams
Organized and self-motivated, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
Comfortable working with global teams

Job Responsibility

Accurately review and process incoming orders, ensuring compliance with company policies, pricing, and contractual terms
Set up customer accounts, subscriptions, and sales orders in NetSuite using the correct SKUs and terms
Ensure billing schedules and renewals align with signed agreements and revenue recognition guidelines
Maintain accurate data across Salesforce and NetSuite to support billing, invoicing, and reporting
Act as a point of contact for OM-related inquiries, working with Billing, Sales, Finance, and Customer Success to resolve order and billing issues
Perform quality checks on order entries, customer account updates, and documentation to uphold accuracy and compliance standards
Support process improvements and help implement best practices in Order Management

What we offer

Best-in-class compensation plans
Two annual festival bonuses
Recognition and rewards programs
Vacations days
Annual Work/Service Anniversary Leave
Parental leave (both maternity and paternity)
Health insurance
Reproductive benefits for both parents
Volunteering opportunities to make a difference
Chance to work alongside our incredible global team

Fulltime

Order Management Specialist

Robert Half is currently seeking an experienced Order Management Specialist for ...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 3 years of experience in order management, order processing, logistics, or supply chain operations required
Strong SAP experience required
Advanced Microsoft Excel skills required
Bilingual Spanish is a plus
Experience working within a distribution, manufacturing, or supply chain environment preferred
Excellent organizational and multitasking skills
Strong communication and problem-solving abilities
High attention to detail and ability to work independently in a fast-paced environment

Job Responsibility

Manage and process customer orders from entry through fulfillment
Utilize SAP to track orders, inventory, pricing, and customer information
Create and maintain reports, spreadsheets, and order tracking documentation using Microsoft Excel
Review and verify order accuracy, pricing, product availability, and shipping details
Coordinate with warehouse, logistics, purchasing, and customer service teams to ensure timely deliveries
Communicate order updates, delays, and resolutions to customers and internal stakeholders
Investigate and resolve order discrepancies and customer issues
Maintain accurate records and documentation within company systems
Assist with inventory reporting and operational support as needed
Support process improvement initiatives to increase efficiency and accuracy

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Order Management Specialist

At Rapid7, we believe exceptional customer experiences start with operational ex...

Location

United Kingdom , Belfast

Salary:

Not provided

Rapid7

Expiration Date

Until further notice

Requirements

Experience working in a sales operations, customer service, or finance-related function
Demonstrated ability to navigate ambiguity and adapt effectively to evolving priorities, processes, and business needs in a dynamic, fast-paced environment
Strong sense of ownership and accountability, consistently taking responsibility for outcomes, driving issues to resolution, and delivering high-quality results with minimal oversight
Exceptional communication skills demonstrated through channels like email, Slack, and internal meetings
Proven attention to detail when managing complex documentation or transactional processes
Collaborative approach to problem-solving when navigating cross-departmental bottlenecks
Ability to successfully balance a wide variety of daily tasks and adjust priorities in a fast-paced environment
High level of comfort navigating CRM and ERP technologies like NetSuite and Salesforce
Capacity to partner effectively with teammates and stakeholders across different global time zones
Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Job Responsibility

Utilize NetSuite, Salesforce, and Freshworks to administer processing of various sales orders and capture contract data
Partner closely with different sales groups to ensure transactional contracts are complete, accurate, and meet internal booking requirements
Review, approve, and reject quotes with a high level of accuracy and attention to detail
Fulfill software subscription orders with guidance from teammates and technical resources
Collaborate cross-functionally with Rapid7 Legal, IT, Commissions, Revenue Accounting, and Accounts Receivable to resolve issues
Triage inquiries, troubleshoot problems, and provide direction to cross-functional business units regarding customer issues
Participate in cross-functional projects that drive operational efficiency to support global scalability goals
Assist in the testing and implementation of new system functionality and SKUs to expand our operational footprint

Fulltime

Order Management Specialist

Unox S.p.A, market leader in high-end oven production and certified as Great Pla...

Location

Italy , Cadoneghe

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Languages/Administration/Economics
Excellent knowledge of English and Danish languages
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Flexible Working Hours
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Health insurance & welfare programs
Pension & retirement plans
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies

Fulltime

Order Management Specialist

Unox S.p.A, market leader in high-end oven production and certified as Great Pla...

Location

Denmark , Aalborg

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Languages/Administration/Economics
Excellent knowledge of English and Danish Languages
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Flexible Working Hours
Paid time off & overtime
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies

Fulltime

Order Management Specialist

Unox S.p.A, market leader in high-end oven production and certified as Great Pla...

Location

Italy , Cadoneghe, Padova

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Languages/Administration/Economics
Excellent knowledge of English and French Languages
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Flexible Working Hours
Work-Life balance initiatives
Paid time off & overtime
Company canteen
Personal and family welfare
Health insurance & welfare programs
Pension & retirement plans
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies

Fulltime

Order Management Specialist

Emerging services company seeks an Order Management Specialist with client facin...

Location

United States , Boothwyn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree
2+years experience desired but not required
SAP experience preferred
Excellent written, verbal, interpersonal and analytical skills
Detail oriented and ability to multitask
Ability to organize, manage and control various tasks

Job Responsibility

Set up new customer accounts within SAP
Input and manage both new and existing orders in SAP
Acknowledge receipt of purchase orders (POs) and provide order confirmations within 48 hours
Collaborate with the purchasing team and utilize SAP functionality to identify product-specific lead times
Communicate estimated shipping dates and send order confirmations to customers
Prepare and issue Proforma Invoices for customers
Check stock availability and communicate lead times as needed
Cross-check part numbers to ensure accuracy on customer purchase orders
Verify and confirm correct pricing details on customer purchase orders

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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