Order Management Specialist

• Build and maintain relationships with Account Managers and customers, offering support on orders, changes, complaints, and reporting
• Respond to customer enquiries promptly, ensuring timely and satisfactory resolutions
• Collaborate with Supply Chain to manage order processing, prioritisation, and delivery according to service level requirements
• Generate reports to support internal reviews and customer evaluations, offering insights and potential improvements

• Proven experience in customer-facing roles, including order management, complaint resolution, and enquiry handling
• Familiarity with SAP (Must have) and Excel for data management
• Excellent verbal and written communication skills with the ability to work effectively across all levels
• Experience within a manufacturing or similar environment

Proficiency in Excel for reporting and data insights

• Competitive salary with paid holidays
• Comprehensive CV advice and career support
• Exclusive online discounts on dining, shopping, and more
• Referral bonus of £300 for each successful candidate you refer
• Potential for career advancement and permanent roles