Order Management Specialist Job at Rapid7 (Belfast)

Order Management & Billing Specialist

For our client – a worldwide leader in innovative IT and networking technologies...

Location

Czechia , Prague

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in Spanish
Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Order Management Manager

As the Order Management Manager, you'll own the real-time performance of Babylis...

Location

United States

Salary:

120350.00 - 144420.00 USD / Year

Babylist

Expiration Date

Until further notice

Requirements

5+ years in order management, fulfillment operations, or supply chain in e-commerce, retail, or logistics environments with experience managing order flow across multiple fulfillment channels (in-house, 3PL, dropship)
2+ years managing exempt-level individual contributors in operational roles, including coaching through performance challenges, setting clear expectations, and developing team capabilities
Experienced working daily in order management systems (OMS) and warehouse management systems (WMS), including troubleshooting order exceptions, managing backlog queues, and understanding system integrations between platforms
Data-driven operator comfortable building and tracking KPIs including backlog aging, order processing time, fulfillment error rates, delivery SLA performance, and customer-facing metrics like reshipment rates
Skilled at managing multi-node fulfillment models where orders route to different facilities or partners based on inventory location, shipping speed, or cost optimization
Strong cross-functional collaborator who partners effectively with Customer Service to resolve order issues, with Supply Chain to optimize inventory allocation, and with 3PL/vendor partners to drive performance improvements
Experienced building and maintaining SOPs that scale—you've created documentation and workflows that new team members can follow and that hold up during high-volume periods
Comfortable operating in ambiguity where you build processes from scratch, make decisions with incomplete information, and iterate based on what's working
Calm under pressure during peak periods, system outages, or vendor performance issues—you can triage quickly, communicate clearly, and keep your team focused on solutions
Proactive problem solver who spots patterns in order exceptions, identifies root causes, and drives fixes rather than just managing symptoms

Job Responsibility

Lead and develop a team of operations specialists responsible for monitoring real-time order performance across Babylist's fulfillment network (internal FC, 3PLs, dropship vendors)
Own operational KPIs including backlog aging, order processing speed, fulfillment error rates, delivery SLA performance, and reshipment root cause metrics
Monitor order backlogs daily across all fulfillment nodes, identify bottlenecks in real-time, and escalate proactively to internal teams and external partners to drive resolution
Partner closely with Customer Service to analyze order issue patterns, identify systemic problems, and implement process or system fixes that prevent recurring issues
Build and maintain scalable SOPs for order exception handling, backlog management, vendor performance tracking, and escalation protocols that support current volume and future growth
Expand operational scope to include returns processing workflows, post-fulfillment order monitoring, and reshipment analysis to reduce customer friction and operational cost
Work cross-functionally with Supply Chain Strategy and Fulfillment teams to optimize order routing logic, improve inventory allocation, and enhance system integrations between OMS, WMS, and vendor platforms
Manage relationships with 3PL and dropship partners, conducting regular performance reviews, setting clear SLA expectations, and driving continuous improvement in service delivery
Develop your team through clear coaching, performance feedback, and growth opportunities—building capability in data analysis, problem-solving, and operational ownership
Champion We Love Our Users in every operational decision, ensuring that speed, accuracy, and care are balanced in how orders are processed and delivered

What we offer

Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Competitive salary with equity and bonus opportunities

Fulltime

Unit Facility Management Specialist

We take the lead in delivering safe, compliant, sustainable and innovative prope...

Location

Italy , Collegno, Torino

Salary:

Not provided

IKEA

Expiration Date

Until further notice

Requirements

Technical background or passion in Facilities Management (or equivalent) within your specialist area
Experience in a multi-unit facilities management organization
Technical understanding in all aspects of a building and connected equipment
Understanding of asset management (maintenance and repair history, reinvestment planning)
Communication skills and ability to build trustful relationships
Knowledge of how to assess and mitigate risks in a business environment
Understand the main Facility Management business processes (e.g. work order management for urgent, planned and reactive maintenance, contract and supplier management) on site level
Knowledge of how to transform our operations to become climate positive and contribute to a circular society
Knowledge of how to successfully deliver, organize and follow up on 'hard' service and of all relevant IT tools within Facility Management
Good knowledge of English and Italian

Job Responsibility

Support that each property is managed throughout its lifetime including safety, compliance, maintenance and improvement
Support purchase and implementation of relevant property management innovations, digital and technical solutions
Advice, mentor and support the delivery of the agreed FM services in the cluster
Develop and maintain subject area expertise both personally and within the FM organization
Participate actively in the subject matter network on both local and global level
Participate in global subject matter update meetings and organize them in the cluster
Drive the implementation of approved best practices and projects
Drive the impact of your specialist area on the operational and financial results of FM and the Ingka business
Contribute to the goal setting, the FM budgeting activities, the 5-year rolling plan and the annual plan in your specialist area
Follow up permits, licenses, certificates and reporting measures to stay compliant with local and international legislation

What we offer

Structured HR processes to support you in your growth (onboarding, training, coaching sessions, internal recruitment opportunities)
Wellbeing Offering, including an Employee Assistance Program (EAP)
Healthy and affordable food: access to a corporate canteen with complete meal for just over 1€
Employee discount: 15% on the purchase of IKEA products for personal use
IKEA Vouchers for the most important moments in your life (marriage, cohabitation, birth or adoption of a child)
Corporate discounts: portal dedicated to co-workers for discounts for different activities such as travel, leisure, technology
Bonuses: annual reward system for all co-workers

Fulltime

Customer Support & Order Specialist

Are you a detail-oriented team player looking for an opportunity in a customer-f...

Location

Netherlands , Amsterdam

Salary:

Not provided

Octagon Professionals

Expiration Date

Until further notice

Requirements

Around 1 year of experience in an admin, customer service, or logistics role
Good knowledge of Microsoft Word and Excel (experience with Exact Online is a plus)
Strong eye for detail and accuracy
A proactive attitude and a team player mindset
Excellent English skills

Job Responsibility

Handle incoming customer orders via email (and sometimes phone)
Enter and update order details in the ERP system (Exact Online)
Coordinate with suppliers and logistics partners on delivery updates
Review purchase orders and invoices to make sure everything matches
Keep an eye on stock levels and communicate with the team to prevent shortages
Prepare and check shipping and customs documents
Support the General Manager and team with administrative tasks

What we offer

25 vacation days, based on full-time employment
Pension
Professional training
Hybrid work arrangement

Fulltime

Customer Order and Delivery Specialist

For our client – worldwide leader in innovative IT and networking technologies –...

Location

Poland

Salary:

Not provided

Flint International

Expiration Date

Until further notice

Requirements

Excellent oral and written communication skills in German
Ability to lead problem solving activity
Ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Fluent German language skills
Ability to think creatively and adapt well to change
Excellent organization skills and a high level of comfort handling details

Job Responsibility

Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies
Assist in the resolution of relevant outstanding accounts receivable and collection issues
Read and analyze various customer contract provisions that impact the order process and invoicing requirements
Ensure purchase order is accurately reflected in system
Learn and operate the various software and systems used to process all customer orders (WOT, ERP, CFS, Invoice Engine, Subscription and Maintenance Entitlement files, SOM, and all others)
Create and maintain customer order jackets containing all required documentation

Fulltime

Specialist, Ordering Sales Operations Hub

Specialist, Ordering Sales Operations HUB (f/m/x). The BMW Group is developing r...

Location

Austria , Salzburg

Salary:

Not provided

BMW

Expiration Date

Until further notice

Requirements

Degree in business administration, logistics or comparable fields of science with initial professional experience in the automotive industry in an operational sales role (or comparable)
Alternatively, completed vocational training and at least 5 years of professional experience in an operational sales role
Experience with the BMW Group ordering Systems (e.g. IVS-R
DVP…) represents a plus
Confidence to handle and communicate with various Interface partners, e.g. with specialist departments, central functions and 3rd party providers
Good organizational and planning skills
Personal initiative and 100% reliability
Team spirit and intercultural skills
Fluent in business English

Job Responsibility

Ensuring the production pipeline fill by ordering stock vehicles, both for central compounds as well as regional compounds based on recommended configurations (ConRecOrd Templates)
Constantly monitoring the order/production pipeline and in case of disturbances managing the incident by identifying & evaluating the problem, deriving measures and coordinating the communication with the relevant process partners
Regular exchange with the relevant central interfaces and market based sales functions
Central contact for dealer queries that could not be answered and clarified by First Level Support
Identifying new system requirements and taking responsibility to forward process and system adjustments to the respective business process owner
Participation in setting up the ordering team and all associated activities during the initial setup phase of the new BMW/MINI sales model

What we offer

New flexible working environment at the Campus Salzburg with a wide range of possibilities for working (e.g. mobile work, creative spaces, library or directly in the department)
Flexible working hours without core hours
Opportunity to experience a variety of our products and test them on the road yourself
Canteen offers a selection of various discounted meals every day
Locally and regionally, great discounts through partnerships with various companies (e.g. gym, metro)
Generous parking facilities directly on the Campus Salzburg
Internal initiatives with various events (e.g. initiatives on Sustainability, Health- and Work Environment & Sport)
Attractive salary and benefits package

Fulltime

Product Management Data Specialist

The Product Management Data Specialist is responsible for the execution of produ...

Location

United States , San Diego

Salary:

Not provided

SoftClouds

Expiration Date

Until further notice

Requirements

BS in Business, Web/Software Development, Information Systems or related experience
Minimum of 3 years experience
Experience with product bill of materials and configuration preferred
Highly proactive, extremely organized, self-starter capable of managing several projects at the same time
Ability to drive efficiency for the global Product Management team pursuing solutions and providing recommendations for enhanced operations
Able to build positive business relationships and work collaboratively across organizational and regional boundaries
High level of customer service with effective communication and presentation skills
Attention to detail and accuracy
Demonstrates proficiency with Microsoft Office products especially Excel
Experience with Jira and Confluence preferred

Job Responsibility

Support the Product Managers across regions through management and coordination of key processes, including but not limited to launching new products, keeping existing products up to date, price changes, and product discontinuations
Execute all data requests for new products and updates to existing products
Maintain and provide accurate product information and pricing information for Client channel partners and Client personnel through printed materials, PDF documents for distribution via channel applications and in quoting and ordering systems
Setup new product, option package configurations, NAGS/Key account specific items, pricing, and other relevant information in ordering systems such as Oracle Configurator, SAP Variant Configurator, Data Admin, , and Dealer Quote to Order
Conduct validation sessions with Product Manager(s), Inside Sales representative and Product Call Center representative to ensure product is set up accurately prior to launch
Create supporting product documentation including price pages and bid specifications that will be provided for Marketing and other interested functions
Entry and continued management of product specifications and auto order rules in systems to ensure distribution channel is working off the latest information
Manage product information through entire product life cycle from creation to discontinuation ensuring that all systems are updated appropriately throughout
Identify and execute operational improvement initiatives and communicate implemented solutions to Product Managers and other affected departments across regions
Lead the cleansing, normalization and standardization of global product information including part numbers, descriptions, specifications and other related data working with Product Managers, ECOCs, Inside Sales, and IT

Fulltime

Product Specialist - Thermal Management

This role offers an exciting opportunity to join a global, international team as...

Location

Poland , Warszawa

Salary:

Not provided

Robert Bosch Sp. z o.o.

Expiration Date

Until further notice

Requirements

Proven record of successful management of a product portfolio
Excellent analytical and convincing skills: experience in working with large portfolio technical products (portfolio above 1000 SKUs)
Good understanding of Automotive Aftermarket distribution channels and the behavior and priorities of independent workshops
Strong communication and presentation skills, along with the ability to collaborate and influence effectively in a matrix organization
Ability to reach objectives through creativity and flexibility
Resilience and patience in the face of challenging tasks and changing priorities
Proactivity in looking for solutions
Team player with openness to learn and mutual knowledge sharing
Strong relationship-building skills
Organized, pragmatic and adept in project management

Job Responsibility

Align product strategy with Headquarters (BusinessUnits)
Regional implementation of product strategy and pricing: responsibility for complex area of more than 20 countries
Price, margin and profitability analysis
Market data collection and analysis – potential, competitors, market share, target groups etc
Develop and execute regional launch concepts for new products and product programs, such as midterm turnover plans and launch activities
Represent the Product Segment in the Sub-region and continuously monitor and report on competitors' activities
Effective lifecycle management
Preparation of yearly marketing plan in close collaboration with sales and communication/trade marketing teams
constant market and sales trends observation and making appropriate decisions
Effective collaboration with other departments, such as Technical, Workshop, Sales and other, in order to develop business

What we offer

Competitive salary + annual bonus
Hybrid work with flexible working hours (2 day a week in the Office)
Referral Bonus Program
Copyright costs for IT employees
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
Non-working day on the 31st of December

Fulltime

Select Country

Order Management Specialist

Job Description

Job Responsibility

Requirements

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