Order Management Specialist | Sap

• Manage precise data entry and rigorous follow-up within the SAP system to ensure every shipment is accounted for and on time
• Act as the primary point of contact for a diverse B2B and B2C clientele, resolving conflicts and providing proactive solutions in both French and English
• Monitor inventory levels closely to anticipate shortages and collaborate with production teams to solve logistical puzzles before they affect the customer
• Work hand-in-hand with logistics and warehouse departments to optimize account execution and maintain database integrity

• Concrete, hands-on experience is non-negotiable as you will hit the ground running during a major tech transition
• This role requires English proficiency to serve our national/international clientele and collaborate with stakeholders outside of Quebec
• 2 to 5 years of experience in customer service, internal sales, or logistics (Industrial or Food sector preferred)
• DEC in Administration, Logistics, Sales, or a related field
• Proficiency in MS Office/Teams
• knowledge of EDI is a major asset
• A natural resourcefulness and the ability to thrive in a high-energy, fast-environment setting

knowledge of EDI is a major asset

• Flexible insurance plan with base coverage 100% employer-paid from day one
• Access to a defined contribution pension plan starting on your first day
• 3 to 4 weeks of vacation depending on your professional background
• Access to telemedicine and a versatile wellness expense account for personal costs (even tax prep!)
• Significant corporate discounts on high-quality food products
• All necessary remote work equipment (laptop and tools) provided for your home office