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SIG is looking for an Order Management Senior Analyst with French/Italian/Spanish. The role involves active order management, customer demand planning, and acting as an interface between sales, quality, dispatch, and planning. SIG offers a dynamic environment with opportunities for fast development.
Job Responsibility:
Active managing of customer orders or customer demand planning in SAP
Check of plausibility and alignment with customer regarding the real demand (in regards of volume and timing)
Check of plan-orders with in the daily routine
Reconcilement of confirmed orders in regards of production and delivery date and in case of discrepancies coordination and alignment of solution with customer and material planning and run escalation process if no agreement can be found
Date / order confirmation to customer, tracking and creation of order on hand lists
Control of customer specifications for production
Analyze of disposition-parameters per customer
Coordination of order releases with dispatch
Inventory and cylinder tracking, and if required discussion with the customer
Interface for sales, quality, dispatch, material planning, demand planning at the plant sites
Involvement in process improvement procedures
Active implication in his/her career path development
Requirements:
Commercial or financial degree
1-2 years of experience in order management, customer service or any similar positions
Fluency in English & fluency in any other European language (Spanish/French/Italian/others)
SAP knowledge
Excel knowledge
What we offer:
Competitive compensation
Opportunity to partially work from home
Part of a globally successful international company
Personal development opportunities, trainings and coaching opportunities from senior team members