Order Management Representative

• Provide exceptional customer service through various channels - written, verbal, or face-to-face
• Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance
• Process orders accurately using the JDE Oracle system, including both manual and EDI orders
• Ensure all products meet EU compliance standards
• Manage and reconcile open orders, keeping all parties informed and up-to-date
• Work closely with 3rd party warehouses to ensure timely deliveries

• Proven experience in order entry with a keen eye for accuracy
• Familiarity with JDE Oracle and/or Amazon Vendor Central
• Strong proficiency in MS Excel and Outlook
• Understanding of EU compliance and product barcoding
• Excellent communication skills, especially when working with diverse teams
• A proactive problem-solver who thrives in a fast-paced environment

Familiarity with JDE Oracle and/or Amazon Vendor Central

Hybrid working possibility once probation has been passed