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Order Management Representative

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Office Angels

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Location:
United Kingdom, Bracknell

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Category:
Office Administration

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Contract Type:
Not provided

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Salary:

28000.00 - 30000.00 GBP / Year

Job Description:

Order Management Representative role supporting EU & UK customer portfolio, ensuring customers receive the best service possible through various communication channels and collaboration with multiple teams

Job Responsibility:

  • Provide exceptional customer service through various channels - written, verbal, or face-to-face
  • Collaborate with operations, sales, and warehouse teams to meet customer needs and ensure delivery compliance
  • Process orders accurately using the JDE Oracle system, including both manual and EDI orders
  • Ensure all products meet EU compliance standards
  • Manage and reconcile open orders, keeping all parties informed and up-to-date
  • Work closely with 3rd party warehouses to ensure timely deliveries

Requirements:

  • Proven experience in order entry with a keen eye for accuracy
  • Familiarity with JDE Oracle and/or Amazon Vendor Central
  • Strong proficiency in MS Excel and Outlook
  • Understanding of EU compliance and product barcoding
  • Excellent communication skills, especially when working with diverse teams
  • A proactive problem-solver who thrives in a fast-paced environment

Nice to have:

Familiarity with JDE Oracle and/or Amazon Vendor Central

What we offer:

Hybrid working possibility once probation has been passed

Additional Information:

Job Posted:
September 15, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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