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Order Management Officer

https://www.randstad.com Logo

Randstad

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Location:
Luxembourg , Luxembourg

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Category:

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Contract Type:
Not provided

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Salary:

4000.00 EUR / Month

Job Description:

As part of our Customer Experience team, you are at the heart of our order fulfilment process. You ensure that customer orders are processed efficiently from order entry to final delivery, while proactively coordinating with customers, logistics partners, and internal stakeholders.

Job Responsibility:

  • Manage and process customer orders in SAP, including order changes
  • Act as the main point of contact for customers regarding orders, deliveries, and issues
  • Coordinate with logistics partners and customer warehouses to ensure on-time deliveries
  • Prepare and manage day-to-day customs and export documentation
  • Handle delivery discrepancies and logistics claims

Requirements:

  • Fluent in German and English (written and spoken)
  • Solid knowledge of MS Office, especially Excel, Word, and Outlook
  • Good working knowledge of SAP
  • Strong understanding of logistics and shipping processes, including export, international, and contract manufacturing orders
  • Knowledge of commercial terms and conditions
What we offer:

lunch vouchers

Additional Information:

Job Posted:
April 01, 2026

Expiration:
May 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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