Order Management & Fulfilment Specialist

• Own the end-to-end customer order lifecycle, ensuring accurate processing from order receipt through to invoicing
• Coordinate with production, logistics, finance, subsidiaries and distribution partners to ensure smooth order fulfilment
• Work within Microsoft Dynamics AX while contributing to the continuous improvement of our ERP processes and tools
• Identify opportunities to simplify workflows, reduce manual activities and contribute to digitalisation and automation initiatives
• Develop and maintain process documentation, standard operating procedures and training materials that support consistent ways of working
• Contribute to projects that strengthen our order management capabilities, including AI-assisted tools and process improvements

• Experience in order management, order fulfilment or logistics coordination, with a solid understanding of the customer order lifecycle
• Experience working with ERP systems (Microsoft Dynamics AX is an advantage) and confidence using Microsoft Office, particularly Excel
• Good communication skills in both German (min C1) and English, enabling effective collaboration across international teams
• A structured, detail-oriented approach with the ability to manage priorities while maintaining a high level of accuracy
• An interest in continuous improvement, digitalisation and finding smarter ways of working together

Experience working with Microsoft Dynamics AX

• Flexible Hybrid Work Model
• Meal Allowance
• Job Bike Leasing Programme
• Transport Subsidy
• Extra Vacation Days
• Support for Sustainable Commuting
• Global Collaboration
• Professional Growth Opportunities