Order Management Executive Job at UNOX (North Jakarta)

Order Management Executive

The Order Management Team is responsible for overseeing the post order process o...

Location

United Kingdom , Marlow

Salary:

Not provided

Softcat

Expiration Date

Until further notice

Requirements

Strong communication skills and ability to work very well as part of a team
Excellent organisational skills and attention to detail
Ability to multi-task and work well under pressure
Good working knowledge of Microsoft Outlook and Excel
Excellent literacy and numeracy skills

Job Responsibility

Receipt and invoice orders using confirmations, fulfilments, and invoices from multiple suppliers
Own and manage multiple supplier backlogs, coordinating with them to obtain etas and fulfilments
Ensure accurate and timely information is available for our internal and external customers
Collaborate both with suppliers and cross functionally throughout the business to resolve queries
Manage multiple busy shared inboxes, prioritising workload and responding within SLA expectations

What we offer

Pension
Share incentive plan
Life Assurance
Healthcare
Holiday
Trips
Vouchers
Partner/family Benefits
Perklife
Maternity, Paternity and Adoption support

Fulltime

Order Management Executive (Sales / Supply Chain)

You will be handling all sales support and customer service activities of assign...

Location

Malaysia , Kuala Lumpur

Salary:

Not provided

Randstad

Expiration Date

July 16, 2026

Requirements

Minimum 5 - 7 years relevant working experience in sales support, supply chain or customer service
Able to handle full cycle of order fulfilment and order management
Experience in marine industry is an advantage, but not mandatory
Strong in Excel and other MS office applications
Degree or Diploma holder in Supply Chain/Business/sales and marketing

Job Responsibility

Handle customer inquiries related to product availability, pricing, delivery surcharges, and lead times in a timely and professional manner
Collaborate closely with the Sales team to understand customer requirements and ensure accurate execution of pricing, supply arrangements, and payment terms for each account
Manage the whole delivery process from inquiry to invoice, ensuring smooth and efficient fulfillment through coordination with customers, Sales team and Supply Chain team
Coordinate and fulfill delivery requirements, proactively managing changes to delivery schedules and providing professional advice on local geographical conditions and supply constraints
Perform order follow-up activities, including submission of delivery notes for invoicing, monitoring outstanding payments
Maintain ongoing and positive customer relationships by monitoring account performance, addressing service issues, and tracking changes within assigned accounts
Provide back-office support functions such as data entry, order documentation, system updates, report preparation, and maintenance of accurate customer and transaction records
Support internal administrative processes by assisting with sales reports, compliance documentation, and internal coordination across departments

What we offer

Fully wfh
Insurance coverage
MNC industry

Purchasing & Order Management Executive

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Indonesia , North Jakarta

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Administration/Economics/Languages
Excellent knowledge of English and Bahasa Indonesia
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Paid time off & overtime
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
International mobility & relocation support
Team building activities

Fulltime

Purchasing & Order Management Executive

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Indonesia , Kosambi, Tangerang Regency, Banten

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Administration/Economics/Languages
Excellent knowledge of English and Bahasa Indonesia
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Paid time off & overtime
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
International mobility & relocation support
Team building activities

Fulltime

Shipping & Order Management Executive

Unox, a market leader in the production of high-end ovens and certified as a Gre...

Location

Indonesia , North Jakarta

Salary:

Not provided

UNOX

Expiration Date

Until further notice

Requirements

Graduate degree in Administration/Economics/Languages
Excellent knowledge of English and Bahasa Indonesia
Customer service orientation
Proven problem-solving, analytical and decision-making skills
Entry-Level (<2 years)

Job Responsibility

Ensure the accurate and timely issuance of various documents related to the Back Office process
Develop and update operating procedures and guidelines related to the Back Office process
Plan tasks and activities to achieve customer service performance indicators
Handle customer inquiries via phone, email and fax
Work with the Finance department to solve problems related to invoices and payments
Work closely with the Shipping department to ensure timely delivery of each order (prepare loading plans and shipping documents)
Accurately maintain customer database, master records, and sales contract files

What we offer

Paid time off & overtime
Mentorship & coaching
Career growth & training programs
Diversity & inclusion policies
International mobility & relocation support
Team building activities

Fulltime

Order to Cash, Order Management and Billing Lead

We are looking for a strategic and hands-on leader to own and scale the Order Ma...

Location

United States , San Francisco

Salary:

185000.00 - 205000.00 USD / Year

OpenAI

Expiration Date

Until further notice

Requirements

10+ years of experience across Order-to-Cash, Order Management, and Billing Operations within a SaaS, enterprise software, or high-growth technology environment
At least 5 years of proven leadership in a managerial role
In-depth knowledge of SaaS billing models, including subscription, usage-based, and hybrid structures
Hands-on experience with CPQ, ERP, and billing platforms (e.g., Salesforce, Oracle Fusion, NetSuite, Stripe, Metronome)
Exceptional communication skills, capable of cross-functional collaboration and efficient resolution of customer issues
High detail orientation and a data-driven mindset, skilled in analyzing complex billing scenarios and driving continuous process enhancements
A strong understanding of month-end close, reconciliations, and SOX compliance frameworks
Demonstrated success driving automation initiatives and system implementations across the OTC cycle
Strong problem-solving abilities with a proactive approach
Thrive in dynamic environments, demonstrating the ability to navigate ambiguity, solve complex problems, and manage timelines effectively in a fast-paced, ever-evolving setting

Job Responsibility

Oversee the complete order-to-invoice lifecycle and establish the systems, controls, and workflows needed to ensure accurate, timely, and audit ready billing at scale
Embed AI and automation directly into Order Management and Billing workflows to reduce rework, eliminate manual intervention, and proactively identify discrepancies before they become billing or revenue impacting issues
Partner cross-functionally with Revenue Systems, Product, Engineering, GTM, Legal, and Deal Desk to ensure quoting, configuration, provisioning, billing, and ERP stay aligned and integrated as new products and pricing models launch
Build and enforce controls and segregation of duties, ensuring documentation, approvals, reconciliations, and exception handling are clear, repeatable, and audit ready
Lead Order to Cash representation in system implementations and enhancements, defining requirements, validating data flows, and ensuring new capabilities support both current needs and long term scalability
Ensure data completeness and accuracy during month end close by validating that all order, pricing, billing, and usage information is fully captured and reconciled before flowing into revenue systems
Establish KPIs and performance dashboards that measure billing accuracy, cycle times, automation rates, customer escalations, and overall operational throughput to guide decision-making and prioritization
Develop and maintain operational documentation (SOPs, playbooks, runbooks, training pathways) to support consistent execution and scalability
Build and lead a high performance team, creating role clarity, mentoring talent, setting accountability mechanisms, and fostering a culture of ownership, transparency, and continuous improvement

What we offer

Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
401(k) retirement plan with employer match
Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
Mental health and wellness support
Employer-paid basic life and disability coverage
Annual learning and development stipend to fuel your professional growth
Daily meals in our offices, and meal delivery credits as eligible

Fulltime

Customer Order Management Specialist 2

The Customer Order Management Specialist 2 is responsible for overseeing end-to-...

Location

United States of America , Franklin Lakes

Salary:

Not provided

MillenniumSoft Inc

Expiration Date

Until further notice

Requirements

Prior experience in order management, supply chain coordination, or logistics
Experience with end-to-end order fulfillment processes and order tracking
Proficiency in Excel for data analysis, reporting, and root cause identification
Education: High school diploma or equivalent required
relevant degree or certification preferred
Experience with supply chain operations, order tracking systems, or QTC processes preferred
Ability to work in a fast-paced, detail-oriented environment

Job Responsibility

Oversee order execution and ensure compliance with service level agreements
Coordinate with regional business teams and supply planning to resolve order issues and provide visibility to order status
Act as the main point of contact for order management processes from order receipt to invoicing, ensuring milestones are achieved
Monitor and analyze order performance using Excel, identifying root causes of errors
Develop and implement standard operating procedures to improve order fulfillment and customer experience
Provide status updates and proactively escalate issues to leadership when deadlines are at risk
Engage in continuous improvement initiatives to optimize operational efficiency

Fulltime

Order Management Specialist

The role of the Order Management and Billing Analyst (OBA) is to assist the sale...

Location

Mexico , Mexico City

Salary:

Not provided

Teradata

Expiration Date

Until further notice

Requirements

Exemplary level of ethics
Excellent oral and written communication skills. Ability to lead problem solving activity
The ability to manage stress without it negatively effecting work quality or professional demeanor
Knowledge of Microsoft Office tools, especially Excel
Excellent organization skills and a high level of comfort handling details
Ability to coordinate and prioritize multiple tasks successfully in a fast-paced environment
Knowledge of, or the ability to learn, all order related software and system tools
Excellent work attendance records and habits
Ability to think creatively and adapt well to change
Ability to read, analyze and understand customer contracts, corporate policies, and miscellaneous order documentation

Job Responsibility

Assist Sales Teams in securing proper order documentation for execution into systems
Ensure system configuration and pricing on purchase order is consistent with contract
Review contract to determine all elements of the transaction
Add proper product IDs to order for any bundled items (Subscriptions, Hardware, Software, Services, etc.)
Ensure all related orders are built in our systems / ERP for appropriate booking and invoicing
Execute the defined order process and conduct effective interaction with Sales teams, while maintaining compliance with corporate policy
Generate customer invoices for assigned accounts in an accurate and timely manner
Recognize the requirements for any special invoicing provisions in the customer contract and react accordingly
Review customer order documentation for order acceptance
ensure appropriate documentation is received and complies with corporate order and revenue policies

Fulltime

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Order Management Executive

Job Description

Job Responsibility

Requirements

What we offer

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