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Are you detail-oriented and passionate about delivering exceptional service? Robert Half is seeking an Order Management Coordinator to join a local dynamic team. In this role, you will be responsible for managing the entire order lifecycle, ensuring timely and accurate processing, and supporting both internal teams and customers for seamless operations.
Job Responsibility:
Serve as the primary point of contact for order entry, tracking, and fulfillment
Coordinate with sales, logistics, and customer service teams to confirm order details and delivery timelines
Monitor order progress from receipt through shipment, proactively resolving issues or delays
Maintain precise records of orders, shipments, and inventory movements
Communicate updates to customers and stakeholders regarding order status
Identify process improvement opportunities and collaborate with colleagues to enhance efficiency
Support reporting and data analysis related to order management and customer satisfaction
Requirements:
Bachelor’s degree or equivalent experience in business, supply chain, or related field (preferred)
Prior experience in order management, administration, or customer service
Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Excellent written and verbal communication skills
Proficiency with order processing software, MS Office Suite, and ERP systems
Analytical mindset with a focus on accuracy and continuous improvement