Order Management Coordinator

• Manage order entry and processing: manual, EDI, web portals for a specific group of customers
• Review orders and shipping documents for accuracy and release to 3PL
• Partner with sales team on all aspects of order management
• Provide inventory availability to sales team and customers
• Communicate with 3PLs on all aspects of order fulfillment
• Respond promptly to all customer inquiries and order status updates
• Maintain accuracy of records in ERP system and various customer portals

• Minimum 3-5 years of order entry experience in an ERP environment that includes both Amazon Seller Central/FBA and EDI order processing experience
• Strong computer skills and ability to work proficiently in Microsoft Office Applications (intermediate Excel skills a must)
• Proficiency with ERP systems, Microsoft Business Central a plus
• Exceptional organization skills, with a keen eye for detail and the ability to multi-task in a fast-paced environment
• Ability to work independently in a virtual workplace
• Excellent problem solving and self-starter skills important to navigate in a small organization
• Strong communication skills and ability to express ideas clearly across all levels
• “Win together” mentality with cross-functional partners

Proficiency with ERP systems, Microsoft Business Central a plus

• medical
• dental
• 401(k)
• direct deposit
• commuter benefits