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Order Management Analyst - Italian Speaker

United Kingdom, Frimley · Job Posted May 03, 2026
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Job Description

As part of the EMEA SSC, you'll provide outstanding service for all aspects of service for a portfolio of defined customers (retailers) and for the SCJ sales team for which you're responsible for this reason we will require you to speak Italian. As well as this you'll attend supply chain meetings, manage stock allocations, ensure accurate processing of all orders and liaise with internal stakeholders and working closely with the team to plan and organize every detail of the customer fulfilment journey.

Job Responsibility

  • Leverage communication and influencing skills in relation to order management to maximize customer case fill
  • Maximise collaborative ways of working with trade customers through analysis
  • communicate recommendations to benefit business and build strong collaborative relationships
  • Manage stock allocations in line with local sales & supply chain teams
  • Ensure effective management of new product listings and delists
  • Ensure accurate and smooth processing of customer orders and master data in SAP

Requirements

  • Fluent in English and Italian both written and verbal
  • Supply Chain Experience or understanding of end-to-end Supply Chain (desirable)
  • Previous experience in customer services and order management experience (desirable)
  • Intermediate level in Word, Excel and Outlook
  • Influencing, presenting, communication and problem-solving skills
  • Ability to establish collaborative and trusting business relationships
  • Very good team player
  • Mindset to seek continuous improvement

Nice to have

  • Greek
  • Supply Chain Experience or understanding of end-to-end Supply Chain
  • previous experience in customer services and order management experience

What we offer

  • Flexible starting and finishing times + 4.5 day working week
  • 33 days annual leave including public holidays
  • Profit Share
  • Pension
  • Life cover
  • Health Insurance
  • Free parking
  • Shuttle bus from local train stations
  • EV Charging
  • Cycle to Work Scheme
  • Newly updated onsite Gym with free classes + NEW Spin Studio
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