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Order Intake Specialist

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Oklahoma City

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

20.00 USD / Hour
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Job Description:

We are seeking a detail-oriented and customer-focused Order Intake Specialist to join a growing team in Oklahoma City. This role is ideal for someone who thrives in a fast-paced office environment, enjoys working with clients, and takes pride in accuracy and organization. The Order Intake Specialist serves as the first point of contact for customers and plays a key role in ensuring orders are processed efficiently and correctly from the start.

Job Responsibility:

  • Process and prioritize incoming orders based on client and business needs
  • Communicate with clients via phone and email to verify order details and special requests
  • Work closely with internal teams to ensure accuracy and timely completion of projects
  • Determine report pricing based on report type and client instructions
  • Review project information and confirm details as needed
  • Monitor and manage incoming emails for updates and new information
  • Maintain organized documentation and save correspondence appropriately
  • Send formal confirmations and invoices to clients
  • Enter detailed notes and project information into internal software systems
  • Support administrative functions and provide backup assistance when needed
  • Maintain professionalism and strong communication with both clients and team members

Requirements:

  • High School Diploma or equivalent required
  • Previous office or administrative experience preferred
  • Experience working in a fast-paced, deadline-driven environment
  • Strong attention to detail and organizational skills
  • Comfortable handling time-sensitive tasks with accuracy
  • Intermediate computer and digital literacy skills
  • Basic math proficiency
  • Strong critical thinking and problem-solving abilities
  • Ability to work independently while also collaborating within a team environment
What we offer:
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 16, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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