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Order Handler

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Alfa Laval

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Location:
Sweden , Stockholm

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As an Order Handler, you will be the first point of contact for customer order inquiries. Your main responsibility is to ensure timely, accurate, and professional responses, always aiming to exceed customer expectations. This is a temporary position for 6 months, where the assignment starts by agreement, with the possibility of extension or permanent employment.

Job Responsibility:

  • Registering and confirming customer orders
  • Handling changes and updates to orders
  • Providing regular status updates to customers and colleagues
  • Collecting and sharing shipping instructions and documentation
  • Ensuring escalations are routed correctly to the right department

Requirements:

  • Experience in order handling or customer support
  • A structured and detail-oriented way of working
  • A strong service mindset and ability to build good relationships
  • Good communication skills in both Swedish and English, spoken and written
  • Experience working with computerized administrative systems, preferably Microsoft D365 or similar

Additional Information:

Job Posted:
March 22, 2026

Expiration:
April 05, 2026

Employment Type:
Fulltime
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