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As Order Handler, you will manage customer orders throughout their full lifecycle – from order intake to delivery and invoicing. You will work closely with sales companies, suppliers, and internal teams across the world to ensure smooth order execution and on-time delivery. You will initially handle standard orders and gradually take on more complex orders and projects as you grow in the role.
Job Responsibility:
Receive and register orders in D365
Send order confirmations to customers
Place purchase orders for standard components and internal Alfa Laval products
Track and follow up on orders to ensure on-time delivery
Coordinate shipments and invoicing
Communicate order progress with customers and internal stakeholders
Support with quotation-related questions such as pricing and lead times
Requirements:
Experience within order handling, supply chain, procurement or customer operations
Experience working in an international business environment
Strong organizational skills and the ability to manage multiple tasks
Excellent communication skills in English
Experience with ERP systems (D365 is a strong advantage)
A technical background (for example in engineering or similar) or familiarity with decanters, automation, or industrial equipment is an advantage but not required