Order Fulfillment Specialist Job at Robert Half (San Diego)

Job Description

Our client is seeking a detail-oriented and customer-focused professional to support order fulfillment, customer service, and sales operations within a construction-related environment. This role is ideal for someone who can manage order processing, respond to customer inquiries, and provide administrative support to the sales team while maintaining accuracy and a high level of service. The ideal candidate is organized, proactive, and comfortable working in a fast-paced setting with multiple priorities.

Job Responsibility

Process customer orders accurately and ensure timely fulfillment in coordination with internal teams and vendors
Serve as a primary point of contact for customers regarding product availability, order status, pricing, and delivery updates
Support sales operations by preparing quotes, entering orders, updating account information, and assisting with customer follow-up
Coordinate with warehouse, logistics, and operations teams to help ensure orders are completed and delivered as expected
Resolve customer concerns related to orders, shipments, and product issues in a professional and timely manner
Maintain accurate records of customer interactions, order activity, and sales support documentation
Assist with inventory-related communication, backorder tracking, and scheduling updates as needed
Provide general administrative support to the customer service and sales teams

Requirements

2+ years of experience in customer service, order processing, inside sales support, or a related role, ideally within construction, building materials, manufacturing, or distribution
Strong communication and interpersonal skills with a customer-focused approach
Experience handling order entry, quotes, and fulfillment coordination
Proficiency in Microsoft Office Suite and comfort working with ERP, CRM, or order management systems
Strong organizational skills with the ability to multitask and manage competing priorities
High attention to detail and commitment to accuracy
Ability to work effectively both independently and as part of a team

What we offer

medical, vision, dental, life and disability insurance
401(k) plan

Robert Half - All Job Offers

Select Country

Order Fulfillment Specialist

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?