Order Entry Specialist, Robert Half

Order Entry Specialist

Robert Half

Location:
United States, Halethorpe

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Order Entry Specialist is responsible for accurately and efficiently processing sales orders, customer data, and related documentation to ensure smooth business operations. This role serves as an essential link between customers, sales, and operations teams, maintaining a high level of accuracy and excellent communication throughout the order lifecycle.

Job Responsibility:

Receive, review, and enter customer orders and data into the company's order management system
Verify order details for accuracy, including pricing, inventory availability, and shipping information
Communicate with customers, sales, and internal departments to resolve any discrepancies or questions related to orders
Monitor order status to ensure timely processing, shipping, and delivery
Maintain accurate electronic and paper records of all orders and associated documents
Assist with generating order reports and coordinating with production or shipping teams as needed
Provide responsive customer service and proactively address client inquiries
Identify areas for process improvement and contribute to team projects when required

Requirements:

Prior experience in order entry, data entry, or customer service in a business environment preferred
Strong attention to detail, organizational, and multitasking abilities
Excellent written and verbal communication skills
Ability to work both independently and collaboratively in a fast-paced environment
Familiarity with order management and ERP systems such as SAP, Oracle NetSuite, or Microsoft Dynamics
Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
Experience with CRM software such as Salesforce or similar platforms

Nice to have:

Familiarity with order management and ERP systems such as SAP, Oracle NetSuite, or Microsoft Dynamics
Experience with CRM software such as Salesforce or similar platforms

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Additional Information:

Job Posted:
November 27, 2025

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