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Are you an organized, detail-oriented professional seeking a dynamic administrative role? Robert Half is looking for an Order Entry Specialist to process customer orders accurately and efficiently, support sales operations, and deliver top-notch service to clients.
Job Responsibility:
Accurately enter customer orders into our system, ensuring all data is complete and correct
Review and verify order information, resolving any discrepancies with customers or internal teams
Coordinate with shipping, inventory, and sales departments to ensure timely delivery of products
Track order status and follow up on outstanding items or issues as needed
Handle customer inquiries related to orders via phone and email in a prompt, professional manner
Maintain meticulous digital and physical filing systems for orders and supporting documentation
Process returns, replacements, and order adjustments according to company policies
Requirements:
High school diploma or equivalent
associates degree or higher preferred
1+ years of experience in order entry, customer service, or a related administrative role
Strong attention to detail with excellent organizational and time-management skills
Proficient in Microsoft Office (Excel, Outlook, Word)
experience with ERP/order management systems a plus
Ability to handle multiple priorities and meet deadlines in a fast-paced environment
Professional communication and interpersonal skills
Problem-solving attitude and willingness to learn new systems and processes
What we offer:
medical, vision, dental, and life and disability insurance