CrawlJobs Logo

Order Entry & Invoicing Associate

demant.com Logo

Demant

Location Icon

Location:
Canada , Kitchener

Category Icon
Category:
Office Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Purpose of the Position: To maintain the accuracy and integrity of orders in the ERP system through accurate order entry and invoicing of all products. Please note that this is an entry level role.

Job Responsibility:

  • Generate and invoice all ITE (In the Ear), BTE (Behind the Ear) hearing aid repair, remake, and service orders
  • Input sales orders into the ERP system
  • Regularly interact with Production and with Client Services, Audiology and accounting over the telephone or via email regarding orders
  • Responsible for accurate documentation of ITE, BTE, Accessories and Ear Mold and consignment aids
  • Generate all invoices for both ITE, BTE hearing aids, Ear Molds and accessories using the ERP system
  • Monitor and enter all orders from Email, Deskpro, and Web orders
  • Update service card with any changes
  • Update orders as needed at invoicing (warranty, account, pricing, etc.), and update all service codes
  • Receiving and sorting returned products according to company policies and procedures
  • Generate Return orders for all ITE (In the Ear), BTE (Behind the Ear) hearing aids, Accessories, and non- serialized items
  • Inspect products for quality and damage, processing refunds, exchanges, and credit for returned products
  • Update customer accounts with return updates when needed
  • Responsible for generating, updating, and following up with all Return Callbacks
  • Regularly interact with Client Services and Accounting regarding order inquiries
  • Update Return orders with any changes as per the Callback process
  • Ensure that all Callbacks and are accurately updated and entered in the ERP system
  • Responsible for disposing of old items and updating the service card in the ERP system
  • Responsible to process return orders back to the customers when requested by Customer service or Clinics
  • Update Callbacks for all ITE (In the Ear), BTE (Behind the Ear), Ear Molds, hearing aid repair, remake, and service orders
  • Locating and tagging of requested rush orders, orders that require updates and cancel orders
  • Manage and monitor the Rush Email Group in Deskpro
  • Maintain a low reject rate
  • Assist other associates as required to accommodate for changes in volume, workflow and/or staffing level
  • Responsible for accurate documentation, filing, and organization of necessary paperwork
  • Ensure that all entries are accurately entered into the Navision databases
  • Assist other associates as required to accommodate for changes in volume workflow and/or staffing levels
  • Perform other tasks as required by the Manager
  • Meet and follow all Company and Departmental standards, policies and procedures regarding turnaround time, rushes, quality, and customer service
  • Adhere to all Human Resources policies and procedures
  • Conduct basic equipment maintenance as necessary

Requirements:

  • A high school diploma or equivalent is required
  • Minimum of 2+ years of data entry/invoicing experience
  • Excellent typing skills are necessary (Minimum of 40 WPM)
  • Must be detail oriented and have a solid background in record keeping procedures and maintaining organized documentation and/or filing systems
  • Knowledge of Microsoft Office programs (Word processing and spreadsheet applications)
  • Fluent with a Windows operating computer program

Additional Information:

Job Posted:
January 01, 2026

Icon
Demant - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Order Entry & Invoicing Associate

Customer Service Representative

As a Customer Service Representative with our team, you will respond to customer...
Location
Location
United States , Houston
Salary
Salary:
65000.00 - 70000.00 USD / Year
celerosft.com Logo
Celeros Flow Technology
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven discretion with highly confidential information/documents
  • Must have high degree of integrity, discretion and judgment
  • Must have the ability to manage diverse volume of work and manage appropriate priorities which involve a high frequency of change
  • Must have strong ERP skills
  • Strong computer skills including expertise in Microsoft Word, Excel, PowerPoint and Lotus Notes preferred
  • Ability to quickly develop proficiency in new programs
  • Exceptional attention to detail, accuracy, and professionalism
  • Well organized
  • Strong communication skills and interpersonal skills
  • Able to remain extremely professional, composed, and competent in a multi-task, rapid change environment
Job Responsibility
Job Responsibility
  • Respond to customer telephone and/or written inquiries regarding product selection, placement of orders, quotations, and complaints to include returns/credits, shortages and adjustments, expediting, and requests for literature
  • Evaluate and perform various tasks daily to ensure that customer needs are met
  • Contact other internal company departments such as production control and shipping/receiving to communicate requirements and expedites
  • Update/maintain customer computer database and manual recordkeeping systems for customer accounts
  • Quote Copes Vulcan products to customers using the companies’ tools, policies and procedures
  • Diligently follow up open quotes directly with customer as required by the supervisor
  • Ensure that companies quote log / CRM is updated accordingly
  • Receive customer orders and complete all associated data entry for placing orders in ERP systems
  • Set-up sales orders for order entry daily
  • Perform order entry responsibilities daily including adding new orders, adding items to existing orders, changing orders, changing items on existing orders, cancelling orders, and cancelling items on existing orders
What we offer
What we offer
  • Health Insurance (effective on start date)
  • Dental/Vision (effective on start date)
  • Flexible Spending Accounts/Health Savings Accounts
  • Life Insurance/Disability/Accident/Critical Illness
  • 401(k) Savings Plan with generous company match
  • Tuition Reimbursement
  • Paid time off/Generous Holiday Schedule
  • Fulltime
Read More
Arrow Right

Sales Processing Associate

This role has been designed as ‘Hybrid’ with an expectation that you will work o...
Location
Location
India , Bangalore
Salary
Salary:
Not provided
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school or equivalent secondary education certification required
  • Bachelor's degree preferred
  • Typically 4 - 6 years experience
  • High-level administrative and overall documentation and information management skills
  • Proficient in multiple word processing, spreadsheet, and presentation software packages
  • Expert user of electronic sales documentation, order management, and bid and quote systems and tools
  • Complete understanding of basic and advanced order processes, systems configurations and documentation requirements
  • Strong written and verbal communication skills
  • mastery in English and local language
  • Ability to effectively communicate issues and negotiate resolution with local and group management
Job Responsibility
Job Responsibility
  • Provides overall support for sales processing activities for an assigned or multiple business areas or groups
  • Demonstrates comprehensive knowledge and mastery in multiple sales processing areas, including: pricing and creating quotes for moderately- to highly-complex deals
  • registering information and producing documentation
  • order execution, billing and invoice production
  • configuration of order systems according to process standards and with occasional customization
  • Reviews and provides oversight of all sales processing documentation and systems, including data entry and completion
  • works with stakeholders to identify areas for process improvement and propose changes to increase quality awareness and culture in the organization
  • Develops customized data collection forms, methods and reports in response to business requests and in accordance with sales processing systems and standards
  • Provides guidance to less-experienced staff members
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Accounts Payable Junior Accountant

We are now looking for an Accounts Payable Accountant for Airbus GBS team!
Location
Location
Portugal , Lisbon; Coimbra
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Junior accountant (recent graduates) or with experience in Accounting administrative tasks
  • Language: English - advanced level
  • Other European languages (French / German / Spanish) would be a plus
  • Finance / Accounting degree or experience in administrative accounting tasks
  • Ability to handle high-volume of data entry
  • Work with appropriate parties to resolve issues on invoices
  • Implement and document process improvements
  • Ability to process a minimum of 80 invoices daily with 98% accuracy
  • Familiar with standard accounting concepts, practices, and procedures
  • Attention to detail and accuracy
Job Responsibility
Job Responsibility
  • Receive invoices, verify the accuracy of items ordered, received, and priced when necessary and receive approval from appropriate Department Head
  • Investigate and resolve exception invoices associated with processing of invoices and purchase orders
  • Prepare invoices for payment
  • Receive, research and resolve a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons
  • Acts as a department liaison between departments and vendors
  • Maintain vendor statements with selected vendors
  • Comply with safety policies and procedures
  • Comply with Finance, Accounts Payable, Purchasing, and Supply Chain policies and procedures
  • Performs variety of tasks and projects as necessary from the Leadership team
What we offer
What we offer
  • Diverse career opportunities within Airbus European core countries or in other regions around the world
  • A hybrid working model, allowing you to combine onsite and offsite work
  • A modern office, well connected to public transportation
  • A motivated and fun crew to grow and build and shape the GBS together
  • An intense and exciting onboarding experience
  • Fulltime
Read More
Arrow Right

Accounts Payable Junior Accountant

We are now looking for an Accounts Payable Accountant for Airbus GBS team! The t...
Location
Location
Portugal , Lisbon; Coimbra
Salary
Salary:
Not provided
airbus.com Logo
Airbus
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Junior accountant (recent graduates) or with experience in Accounting administrative tasks
  • Language: English - advanced level
  • Other European languages (French / German / Spanish) would be a plus
  • Finance / Accounting degree or experience in administrative accounting tasks
  • Ability to handle high-volume of data entry
  • Work with appropriate parties to resolve issues on invoices
  • Implement and document process improvements
  • Ability to process a minimum of 80 invoices daily with 98% accuracy
  • Familiar with standard accounting concepts, practices, and procedures
  • Attention to detail and accuracy
Job Responsibility
Job Responsibility
  • Receive invoices, verify the accuracy of items ordered, received, and priced when necessary and receive approval from appropriate Department Head
  • Investigate and resolve exception invoices associated with processing of invoices and purchase orders
  • Prepare invoices for payment
  • Receive, research and resolve a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate persons
  • Acts as a department liaison between departments and vendors
  • Maintain vendor statements with selected vendors
  • Comply with safety policies and procedures
  • Comply with Finance, Accounts Payable, Purchasing, and Supply Chain policies and procedures
  • Performs variety of tasks and projects as necessary from the Leadership team
What we offer
What we offer
  • Diverse career opportunities within Airbus European core countries or in other regions around the world
  • A hybrid working model, allowing you to combine onsite and offsite work
  • A modern office, well connected to public transportation
  • A motivated and fun crew to grow and build and shape the GBS together
  • An intense and exciting onboarding experience
  • Fulltime
Read More
Arrow Right

Order Entry Coordinator

As an integral member of our team, you will play a pivotal role in supporting cu...
Location
Location
United States , Greenwood
Salary
Salary:
60000.00 - 70000.00 USD / Year
alfalaval.it Logo
ALFA LAVAL ITALY S.R.L.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree in business administration or related discipline
  • 3–5 years of experience in customer service, field coordination, or project support
  • Experience in customer service, service coordination, logistics, or project management related roles
  • Strong communication and follow-through skills
  • Ability to balance multiple priorities with professionalism
  • Familiarity with logistics, service scheduling, or supply chain dependencies
  • Skilled in proactive communication and issue escalation within high-volume parts and service fulfillment environments
  • Understanding of Field Service, Service Center, and Logistics Scheduling Dependencies
  • Ability to Identify Risks Early and Escalate Appropriately
  • Professional Relationship Management under Time-Sensitive Conditions
Job Responsibility
Job Responsibility
  • Coordinate fulfillment timelines with Field Service, Service Centers, and Distribution Centers (AMDC and global DCs) to ensure readiness
  • Serve as the customer communication point throughout order and service fulfillment
  • Coordinate schedule timing, site readiness, and material delivery requirements
  • Communicate expected delivery dates, technician scheduling windows, service center progress, and proactive updates to customers
  • Collaborate with ATS & AMDC to monitor availability of non-standard or replacement parts prior to dispatch or repair
  • Monitor order execution status and proactively notify customers of risks, delays, or required changes
  • Escalate internal blockers through the escalation channels for resolution
  • Update systems of record (OneCRM, One4AL, OneService, ServiceNow, and other systems to reflect milestone progression
  • Confirm order completion, invoicing requirements and invoice ready confirmation for order handler
What we offer
What we offer
  • Healthcare, dental and vision plans
  • Robust wellness program
  • Generous 401(k)
  • Paid holidays
  • Paid time off benefits
  • Fulltime
Read More
Arrow Right

Order Entry & Logistics Team Lead

The Order Entry & Logistics Team Lead will lead, direct, and manage activities r...
Location
Location
Germany , Heidelberg
Salary
Salary:
Not provided
licor.com Logo
LI-COR
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • General Education and preferably have completed training in office administration
  • Minimum five (5) years of experience in a Supply Chain / Logistics / Operations role with direct responsibilities for unit results and/or similar general office experience with emphasis on sales order management and processes
  • At least 4-5 years’ experience in an office environment
  • Demonstrated proficiency with standard computer applications
  • Systems understanding of ERP, MRP, Quality Control, and Finance
  • Demonstrated analytical skills (General Analytics, Cost-Benefit Analysis, Risk Management, Distribution Management, Operations Planning and Control, etc.)
  • Excellent communication (verbal/written), interpersonal, organization, and presentation skills in German and English
  • Ability to work independently and/or as a member of a larger team
  • Must be dependable, cooperative, and have good attendance
  • Possess sound business understanding and technical acumen for assigned categories
Job Responsibility
Job Responsibility
  • Manage, coordinate, and execute the distribution of products, accessories, and configurations to meet Customer delivery targets
  • Provide staff development and cross-training to ensure minimal disruption in the event of temporary absence from LI-COR of any individual Sales & Logistics Correspondent
  • Establish achievable short-term and long-range shipping forecasts with Sales, Marketing and the Warehouse teams
  • Establish and maintain procedures that document the Sales Order entry processes
  • Coordinate any issues that arise between the Shipping group and Sales & Logistics Correspondents to ensure timely delivery of our product to customers
  • Communicate with Finance any issues that may affect collection of payment from customers or other issues that affect the recording of transactions in the General Ledger
  • Implement best practices discussions with Sales & Logistics Correspondent personnel to ensure the highest efficiency is had by all individuals on the Order Entry Team
  • Organize and implement shipment schedules with the Logistics team to ensure on-time deliveries to Customers
  • Manage instrument allocations in accordance with customer requested ship dates and coordinate available to Promise inventory with current inventory levels using Sales Force and other associated systems. Reconcile and gain agreement with Sales, Order Entry personnel, and Technical Sales Consultants on viable ship dates
  • Participate in the processing of customer orders (Purchase Orders, Web Orders, Phone Orders, etc.) by way of regular, daily interface with Sales Order Correspondents. Responsibilities include checking details of the address, order consistency with quotations, special shipping conditions, details of the address, order consistency with quotations, special shipping conditions, backorder release, and price accuracy prior to distributing Shipping documents to Shipping personnel
  • Fulltime
Read More
Arrow Right

Order Processing Specialist

This temporary position plays a key role in supporting order management, electro...
Location
Location
United States , San Diego
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree preferred or equivalent professional experience
  • Minimum 3 years of experience in customer service, order entry, or data processing
  • At least 1 year of experience working with EDI transactions or platforms
  • Experience with EDI solutions is highly desirable
  • Strong proficiency with Microsoft Office, particularly Excel, Outlook, and Word
  • Excellent written and verbal communication skills
  • Strong attention to detail with the ability to manage multiple priorities
  • Ability to work collaboratively and take direction from multiple stakeholders
  • Strong problem-solving abilities and adaptability in a dynamic work environment
  • Reliable, organized, and capable of meeting deadlines
Job Responsibility
Job Responsibility
  • Process and invoice customer orders through the company’s ERP system and track orders through completion
  • Support the onboarding and configuration of new trading partners and customers
  • Receive, review, and process EDI orders while ensuring accuracy and timeliness
  • Verify order information including product details, quantities, pricing, and order identification numbers
  • Maintain accurate order records and provide shipping confirmations to customers
  • Respond to customer service inquiries via phone and email regarding orders, shipments, and account questions
  • Provide order updates and communicate effectively with customers and internal teams
  • Assist with general order entry tasks regardless of the order source
  • Support sales teams by responding to incoming inquiries and assisting with order-related requests
  • Process product replacement requests as needed in coordination with internal teams
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right

Warehouse & Transportation Manager

The Warehouse & Transportation Manager is responsible for planning, coordinating...
Location
Location
United States , Stokesdale
Salary
Salary:
Not provided
ontex.com Logo
Ontex Peninsular
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Supply Chain, Logistics, Operations, Business, or related field
  • 5+ years of logistics, warehouse, or supply chain experience in a manufacturing environment
  • Prior experience managing inbound and outbound logistics in a high-volume production facility
  • Demonstrated leadership experience supervising hourly teams
  • Working knowledge of ERP/WMS systems and inventory control practices
  • Strong understanding of safety, material handling, and transportation compliance
  • Proficiency in English
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
  • Knowledge of FIFO system
  • Experience with SAP ERP, TRESS, and HACCP systems
Job Responsibility
Job Responsibility
  • Manage receipt, storage, and movement of raw materials
  • Coordinate inbound transportation, carrier scheduling, dock utilization, and yard management
  • Ensure accurate receiving, inspection coordination with Quality, and system transactions (ERP/WMS)
  • Maintain appropriate inventory levels to support production schedules while minimizing excess and obsolescence
  • Design and manage efficient material flow from receiving through production lines and to finished goods storage
  • Optimize layout, staging, and material handling processes to support high-speed diaper production lines
  • Partner with Production to ensure materials are available at point of use, on time and in full
  • Manage material handling equipment (forklifts, pallet jacks, conveyors) and associated safety programs
  • Oversee finished goods warehousing, order picking, staging, and shipping
  • Coordinate outbound transportation to customers, DCs, and third-party warehouses
  • Fulltime
Read More
Arrow Right