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We are looking for a detail-oriented Order Entry Clerk to join a company in Shelbyville, Kentucky! In this role, you will play a critical part in ensuring accurate processing and documentation of customer orders while providing attentive support to our clients. If you have strong organizational skills and a passion for delivering excellent service, we encourage you to apply! The Order Entry Clerk is a permanent position and the hours are Monday-Friday 8:30 AM - 5 PM. You will also have the opportunity to work from home, 1 day per week.
Job Responsibility:
Verify that all required regulatory information is collected, reviewed, and documented to ensure orders are ready for shipment
Accurately input customer details and order information into the company database
Communicate with customers in a courteous and attentive manner to address inquiries and concerns
Provide effective solutions and assistance to customers by adhering to established company policies and procedures
Handle incoming calls with care, ensuring customer needs are met efficiently and effectively.
Requirements:
Proficiency in data entry with a strong focus on accuracy and speed
Adaptable as this role is nonstop and constantly learning
Competence in using computer systems for data entry and record maintenance
Ability to type efficiently while maintaining attention to detail
Strong organizational and time management skills to handle multiple tasks effectively
Strong knowledge in Microsoft Excel and Outlook - need to be familiar with Pivot Tables and Vlookups.