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We are looking for a detail-oriented Order Entry Clerk to join a manufacturing team in Dayton, Ohio on a Long-term Contract basis. This position supports daily order processing activities while serving as a helpful point of contact for customers and internal teams. The role is fully onsite and is well suited for someone who can manage high-volume data entry, stay organized, and communicate with professionalism throughout the workday.
Job Responsibility:
Process a high volume of customer and parts orders accurately and in a timely manner
Communicate with customers by phone and other channels to address order-related questions and provide support
Convert quotes into sales orders while ensuring all order details are entered correctly
Maintain and update item records, including setting up new inventory information in the system
Open and manage service or order-related cases within NetSuite as needed
Work closely with the parts team to support orders for machinery and related components
Review entered information for accuracy and completeness to help reduce processing errors
Handle multiple tasks at once, including speaking with customers while entering data and updating records
Requirements:
Previous experience in order entry, data entry, or a similar administrative support role
Strong customer service skills with a detail-oriented and approachable communication style
Ability to type accurately and work efficiently in a fast-paced environment
Experience multitasking across phone conversations, system entry, and follow-up activities
Familiarity with order processing systems
experience with NetSuite is preferred
High attention to detail and accuracy when handling quotes, sales orders, and inventory records
Availability to work onsite Monday through Friday during standard business hours