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We are looking for a detail-oriented Order Entry Clerk to join our team in Pewaukee, Wisconsin. In this Contract-to-permanent role, you will play a critical part in ensuring accurate order processing and maintaining efficient data management systems. This position is ideal for someone with strong organizational skills and a commitment to delivering exceptional customer service in the manufacturing industry.
Job Responsibility:
Process customer orders accurately, ensuring all details are entered into the system without errors
Manage and update order-related data in internal systems, maintaining consistency and reliability
Collaborate with various departments to communicate order changes and address customer inquiries
Verify order details, pricing, and specifications to ensure alignment with customer expectations
Provide timely updates to customers regarding order status and delivery timelines
Support the sales team by assisting with order follow-ups and resolving discrepancies
Prepare reports summarizing order metrics and customer feedback
Maintain organized documentation for all order transactions and correspondence
Assist in improving order entry workflows to enhance efficiency and accuracy
Ensure compliance with company policies and procedures during the order processing cycle
Requirements:
Proven experience in order entry, data entry, or a related administrative role
Strong proficiency in Microsoft Excel and other data management tools
Excellent attention to detail and accuracy in handling data
Solid communication skills, both written and verbal, to interact effectively with customers and team members
Ability to multitask and prioritize tasks in a fast-paced environment
Familiarity with customer service practices and inside sales support
Problem-solving skills to identify and resolve order-related issues
Associate’s or Bachelor’s degree preferred, or equivalent experience demonstrating attention to detail
What we offer:
medical, vision, dental, and life and disability insurance