Order Desk Associate

As an Order Desk Associate, you’ll play an integral role in the end-to-end deal cycle by supporting our Global Sales and CX teams as part of the broader Finance organization. You’ll be the primary point of contact and subject matter expert for post‑sales order provisioning, ensuring Dialpad customer accounts are provisioned timely and accurately while maintaining a strong focus on operational efficiency and policy adherence. You’ll work closely with Sales, Finance, Accounts Receivable, and Billing to validate order details, resolve discrepancies, and continuously refine our internal order processes in support of business growth. In this role, you’ll combine critical thinking, attention to detail, and strong communication skills to become a strategic business partner for Sales and a key contributor to a smooth post‑sales experience for our customers.