Senior Executive Assistant Job at Amex (London)

Senior Executive Assistant

Amex

Location:
United Kingdom , London

Category:
Office Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a highly efficient and organized Senior Executive Assistant with keen attention to detail and high standards for accuracy and efficiency that will report into the EVP, International Chief Customer Officer, based in London. The EVP, International Chief Customer Officer, leads the Centre of Excellence (COE) team, which is a global team of 500+ colleagues spanning a wide geographical area. The nature of this leadership role requires significant travel and frequent meetings with senior leaders across geographies and business units. You will also play a crucial role by partnering closely with other EVP offices across the organisation. As such, this role requires a high level of self-management, flexibility and personal responsibility coupled with keen prioritization, professionalism and ability to manage multiple time and topic sensitive tasks. Strong communication skills (written and verbal) and the ability to influence to drive outcomes are also essential.

Job Responsibility:

Coordination and managing business meetings, making all needed arrangements including sending invitations, reserving facilities, the setting up of our video communications tool WebEx, transportation, catering and assembling meeting materials
Calendar management, including coordination of compounded meetings with internal and external parties across multiple time zones, and management of calendar clashes
Book and arrange multiplex travel arrangements/logistics including: air, hotel, transfers & visas
Organizing regular team meetings, 1-to-1's with key stakeholders and team members, Town Halls, round table meetings and team-building activities, including agenda prep, material preparation and follow-up’s
Work closely with the Director Assistant and Manager Assistant – collaborating on projects, agendas, travel, etc.
Producing presentations, documents and general correspondence
Timely and compliant expense management
Serve as enterprise training champion for the Centre of Excellence (COE)
Prepare/maintain organization charts and/or distribution lists
track recruitment and/or headcount

Requirements:

Minimum of 5 years’ experience as an Executive Assistant
Preferably to senior leaders operating in an International environment
Excellent written and verbal communication skills and the ability to produce presentation material
Expertise in Microsoft Office Suite (Excel, Word, Power Point, etc.) is essential
Management of diaries using autonomy to make decisions
Draft and proofread internal and external communications for quality, accuracy and relevance
Timely preparation of expenses and invoice claims for collaborators
Self-starter with the ability and courage to make own decisions
Flexibility and understanding when a fast response and delivery can be of high value
Able to demonstrate strong interpersonal skills and ability to form strong stakeholder relationships to influence
High integrity to manage confidential information on behalf of senior leaders
Ability to drive own continual self-development
Flexibility to adapt to different leadership styles and prioritize leader’s different needs effectively
Employment eligibility to work with American Express in the UK is required

What we offer:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Additional Information:

Job Posted:
April 05, 2026

Work Type:

Hybrid work

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