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Oracle Tech Support Team Member

https://www.soprasteria.com Logo

Sopra Steria

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Location:
India, Noida

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications. This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes.

Job Responsibility:

  • Providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications
  • Troubleshooting issues
  • Performing system enhancements
  • Supporting end-users
  • Ensuring smooth functioning of financial and associated Applications

Requirements:

  • Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS)
  • Familiarity with key Oracle modules such as P2P, O2C, and GL
  • Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management)
  • Experience with ticketing systems of any ITSM tools
  • Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts
  • Ability to communicate effectively with business users and technical teams
  • Analytical and problem-solving skills with attention to detail
  • Comfortable working in UK shifts (1:30 to 10:30 PM / 2:30 to 11:30 PM)
  • Strong interpersonal and communication skills both verbal and written
  • Ability to work independently and within a team environment
  • Proactive and customer-focused mindset
  • Effective time management and ability to prioritize tasks in a dynamic environment
What we offer:
  • Commitment to fighting against all forms of discrimination
  • Inclusive and respectful work environment
  • All positions open to people with disabilities

Additional Information:

Job Posted:
November 06, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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