Oracle Tech Support Team Member, Sopra Steria

Oracle Tech Support Team Member

Sopra Steria

Location:
India, Noida ▼
Pune

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Oracle Fusion Support Team Member is responsible for providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications. This includes troubleshooting issues, performing system enhancements, supporting end-users, and ensuring smooth functioning of financial and associated Applications. The role requires strong problem-solving skills, knowledge of Oracle EBS architecture, and experience in Incident Management, Problem Management, and Change Management processes.

Job Responsibility:

Providing day-to-day operational support for Oracle Fusion Financials along with Oracle E-Business Suite (EBS) R12 applications
Troubleshooting issues
Performing system enhancements
Supporting end-users
Ensuring smooth functioning of financial and associated Applications

Requirements:

Experience in supporting Oracle Fusion Applications and Oracle E-Business Suite (EBS)
Familiarity with key Oracle modules such as P2P, O2C, and GL
Understanding of ITIL framework and processes (Incident, Problem, Change, Configuration, Service Request management)
Experience with ticketing systems of any ITSM tools
Good knowledge of Oracle database queries (SQL) for troubleshooting & Writing scripts
Ability to communicate effectively with business users and technical teams
Analytical and problem-solving skills with attention to detail
Comfortable working in UK shifts (1:30 to 10:30 PM / 2:30 to 11:30 PM)
Strong interpersonal and communication skills both verbal and written
Ability to work independently and within a team environment
Proactive and customer-focused mindset
Effective time management and ability to prioritize tasks in a dynamic environment

What we offer:

Commitment to fighting against all forms of discrimination
Inclusive and respectful work environment
All positions open to people with disabilities

Additional Information:

Job Posted:
November 06, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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