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Contribute to the design and implementation of Oracle EBS Implementation Projects in Multi-Org, Multi-Currency Instances, on Oracle Fusion
Contribute to HCM functional design specifications and complete testing cycles
Contribute to solution design and functional specification documentation
Take ownership of 2nd line support incidents (as required) across Oracle Fusion and EBS HCM modules, including SR management
Applies best practice support methodology, technical and business-process expertise, and customer service skills to resolve them, within SLA and delivering exceptional customer satisfaction
Impact assess change requests and provide estimates for new requirements
Evaluate current business processes and recommend improvements if needed
Ability to work within a fast paced and busy workload
Share Oracle knowledge within the team, supporting colleagues as needed
Requirements:
5 years plus proven experience working on Oracle HCM, Absence, Oracle Payroll, Advanced Benefits, Time and Labor, in Oracle EBS ideally within a Support/Delivery team
2 years plus proven experience working on Oracle HCM, Absence, Oracle Payroll, Benefits, Time and Labor, in Oracle Fusion ideally within a Support/Delivery team
2 years plus proven experience in contributing to the design and implementation of Oracle EBS Implementation Projects in Multi-Org, Multi-Currency Instances, Oracle EBS HCM configuration changes, HCM functional design specifications and testing cycles
Strong UK legislative knowledge for Payroll, including RTI, Shared Parental Leave, Pension Auto Enrolment
Strong IE legislative knowledge for Payroll, including BIK, Social Benefit, SEPA, EHECS
Experience across a wide range of Oracle EBS R12 Applications and technologies including: knowledge of Oracle schemas and public APIs, an good understanding of Oracle SQL and PL/SQL, and reporting tools (e.g. OBIEE, HR Analytics, Business Objects)
An understanding of Oracle AIM methodology
Experience working on Agile and/or Waterfall based projects
Strong problem analysis skills with the ability to think creatively about possible problem solutions
Strong interpersonal skills, recognizing benefits of working within a busy team environment