Oracle Field Service Specialist Job at Whitehall Resources Ltd (Colchester)

Field Service Technical Support Specialist

As a Field Service Technical Support Specialist, you’ll be the go‑to expert supp...

Location

United States , Dallas

Salary:

Not provided

Assessfirst

Expiration Date

Until further notice

Requirements

Associate’s degree in Computer Information, Electronic Technologies, or a related field preferred
5+ years of experience troubleshooting and repairing hardware/software solutions
Strong electro‑mechanical knowledge with the ability to diagnose complex electronic issues, interpret schematics/PCB boards, and create effective technical workarounds
Certifications such as A+ or Network+ preferred
Proven time‑management skills, independent decision‑making, and a continuous‑learning mindset
Excellent communication and documentation skills, including experience with technical writing and cross‑functional collaboration
Proficiency with Microsoft Windows and Office applications
Familiarity with tools such as Salesforce, ERP/CRM systems, SAP, ServiceMax, Oracle, CPQ, OLS, and Talkdesk
Strong customer service background

Job Responsibility

Deliver mid‑ to advanced‑level technical support for hardware, software, networking, and Quadient product issues through phone, email, Teams, and screen‑share assistance
Troubleshoot complex scenarios by leveraging problem‑solving skills, technical knowledge (PCB, schematics, power/voltage), and creative workarounds to resolve issues efficiently
Manage technical escalations, mentor Level 2 Support Associates, and contribute to knowledge base articles and technical documentation
Coordinate and oversee third‑party technicians, ensuring clear communication with end users, accurate billing, and a seamless service experience
Maintain exceptional customer care, uphold Quadient’s EPIC values, and ensure accuracy in all communications, processes, and procedures
Collaborate with Product Engineering and cross‑functional teams while staying proficient in department systems such as Salesforce, Workday, ServiceMax, MyQuadient, and internal knowledge tools

What we offer

Flexible Work: Embrace a hybrid work model blending office and remote setup for a balanced lifestyle
Endless Learning: Access global opportunities for growth through our 24/7 online learning platform
Inclusive Community: Join our Empowered Communities and engage in our Philanthropy program
Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme
Caring for Wellbeing: Access our complimentary employee assistance program for mental health support

Fulltime

Senior Specialist Service Operations

At SITA, we keep airports moving, airlines flying smoothly, and borders open. Ou...

Location

Egypt , Cairo

Salary:

Not provided

SITA

Expiration Date

Until further notice

Requirements

Proficiency in middleware technologies such as: Messaging broker systems: IBM MQ
Proxy servers : HA proxy, Max Scale
Application servers: WebSphere, JBoss, Tomcat
Hands on experience of operating systems (Linux Redhat)
Experience with cloud platforms (AWS or Azure) is a plus
Familiarity with databases (Oracle, Maria Database, SQL Server) is an asset
Scripting skills (e.g., Shell, Python, PowerShell) for automation tasks is plus
Familiarity with load balancers (F5, AVI or Elastic) is a plus
Strong problem-solving and analytical abilities
Excellent communication and teamwork skills

Job Responsibility

Install, configure, and maintain middleware messaging systems
Ensure middleware components are up-to-date with patches and upgrades
Respond to incidents reported by users or monitoring systems
Provide Service Operations support to internal and external customers in accordance with the terms of the customer contract and Service Level Agreements (SLAs)
Log and track issues using ticketing systems (e.g., ServiceNow, Jira)
Diagnose and resolve middleware-related issues, such as connectivity problems, performance bottlenecks, or configuration errors
Collaborate with development and infrastructure teams to address complex issues
Monitor performance using Dynatrace
Optimize middleware configurations to improve system efficiency and reliability
Participate in change advisory boards (CAB) and ensure all changes are documented and tested

What we offer

Flex Week: Work from home up to 2 days/week
Flex Day: Make your workday suit your life and plans
Flex-Location: Take up to 30 days a year to work from any location in the world
Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
Champion Health - a personalized platform that supports a range of wellbeing needs
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning
Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Fulltime

Field Support Specialist

Columbia Technology Partners is seeking a skilled and detail-oriented Field Supp...

Location

United States , Annapolis Junction

Salary:

Not provided

Columbia Technology Partners

Expiration Date

Until further notice

Requirements

Minimum 2 years of hands-on experience supporting Oracle and Sun Microsystems hardware, firmware, and software systems
Strong troubleshooting skills across Solaris and Linux operating systems in Oracle hardware environments
Experience performing system patching, updates, and maintenance for Oracle/Sun platforms
Excellent communication and customer service skills, with ability to work independently in on-site environments
U.S. Citizenship is required
DOD 8570 Certification
This position requires an active Security Clearance with appropriate Polygraph

Job Responsibility

Provide hands-on support for Oracle hardware environments, including ZFS storage, Exadata, Oracle Database Appliances, and legacy Sun Microsystems systems
Deliver on-site service desk support and manage local ticketing queues for hardware and software requests
Troubleshoot and resolve hardware and software issues, including drive replacement, latency issues, power failures, and connectivity problems
Travel to customer sites to perform break/fix activities and implement hardware solutions
Provide excellent customer service via email, phone, and messaging platforms
Maintain consistent communication with customers throughout issue resolution and service delivery
Coordinate with data center staff at local and remote locations to facilitate access and support activities
Manage work orders and access requests for on-site and remote support tasks
Maintain on-site spare parts inventory for efficient hardware replacement
Track and meet service delivery timelines in accordance with contract SLAs

What we offer

Medical plans
Vision + Dental (free to you, paid in full by CTP)
401k - 6% company contribution
PTO + Leave (customizable leave plans, Jury Duty, Bereavement + Military Leave)
Career Growth up to $10,000 for approved career-related learning, training, education, and/or tuition
Life and AD&D Insurance/Short-Term & Long-Term Disability at zero cost to you
Profit Sharing Bonus end of year cash
Referral Bonus Program ranging from $7,000-$20,000

Fulltime

New

Carrier Relations Specialist I

The Carrier Relations Analyst I provides tactical and analytical support to Niag...

Location

United States , Diamond Bar

Salary:

71314.38 - 92708.69 USD / Year

Niagara Bottling

Expiration Date

Until further notice

Requirements

Minimum Qualifications: 0 Years – Experience in Field
experience may include a combination of work experience and education. Preferred Qualifications: 2 Years– Experience in Field
experience may include a combination of work experience and education. Proficient in Microsoft Excel, Word, and Outlook
Experience with Oracle (OTM) preferred
Ability to manage multiple sources of information and make independent and timely decisions
Intermediate verbal and written communication skills
Attention to detail and accuracy in reporting
Team-oriented – collaborates well in a group and contributes in reaching shared goals
Solution driven – Identifies and problem solves through high volume workload with urgency
Ability to analyze basic carrier trends and identify issues

Job Responsibility

Serve as a daily operational point of contact for assigned carriers, communicating sourcing needs and collecting required information
Track and report carrier Key Performance Indicators to support performance monitoring and compliance
Prepare and maintain carrier performance summaries, dashboards, and reports for internal and supplier meetings
Support short‑term and tactical sourcing activities by gathering data, validating pricing, and coordinating with carriers
Assist with onboarding new carriers by ensuring data accuracy, documentation completeness, and alignment with operational requirements
Monitor carrier capacity updates and communicate changes to internal teams
Identify basic service or cost issues and escalate to the Specialist II or Procurement Manager when appropriate
Collaborate with transportation, planning, and supply chain teams to support daily operational needs
Assist in collecting data for procurement projects, sourcing events, and category initiatives
Maintain accurate records, documentation, and communication logs to support category management

What we offer

Paid Time Off for holidays, sick time, and vacation time
Paid parental and caregiver leaves
Medical, including virtual care options
Dental
Vision
401(k) with company match
Health Savings Account with company match
Flexible Spending Accounts
Expanded mental wellbeing benefits including free counseling sessions for all team members and household family members
Family Building Benefits including enhanced fertility benefits for IVF and fertility preservation plus adoption, surrogacy, and Doula reimbursements

Fulltime

New

Accounting Specialist

We are looking for an Accounting Specialist to support high-volume accounts paya...

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, Business, or a related field
2–5 years of experience in accounts payable, accounts receivable, or blended transactional accounting work in a high-volume setting
Background supporting centralized finance operations or a shared services environment is preferred
Hands-on experience with ERP or accounting platforms such as Epicor, Sage, Oracle, NetSuite, Microsoft Dynamics, or similar systems
Strong Microsoft Excel skills, including the ability to work with functions, reporting tools, and large data sets
Solid understanding of invoice processing, billing, cash application, reconciliations, and general accounting procedures
Excellent attention to detail, problem-solving ability, and organizational skills
Effective verbal and written communication skills for working with cross-functional teams, customers, and vendors

Job Responsibility

Process large volumes of supplier invoices by reviewing supporting documentation, assigning proper coding, and verifying alignment with purchasing records
Coordinate vendor disbursements through approved payment methods while ensuring payments are released accurately and on schedule
Review supplier account statements, investigate payment or invoice variances, and resolve exceptions that delay processing
Monitor shared finance communication channels and respond promptly to questions from employees, vendors, and other business partners
Audit and process employee reimbursement submissions to confirm compliance with company expense guidelines
Prepare and issue customer invoices, ensuring billing details are complete, accurate, and delivered within required timelines
Record incoming payments, apply receipts to the correct customer accounts, and support daily cash posting and deposit activity
Follow up on past-due balances, communicate with customers regarding outstanding invoices, and help resolve billing-related concerns
Assist with period-end close activities, including account reconciliations, ledger review, and documentation requested for audits
Maintain adherence to accounting standards, tax-related requirements, internal controls, and service level commitments across supported entities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Research Billing Specialist

We are looking for a detail-oriented Research Billing Specialist to join our cli...

Location

United States , Alpharetta

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in billing, invoicing, or a closely related accounting support function
Strong Excel proficiency, including formulas, lookups, and pivot tables
Experience working with billing systems and computerized invoicing tools
Oracle familiarity is a plus
Solid analytical skills with the ability to investigate discrepancies and interpret financial data accurately
Clear written and verbal communication skills for working with vendors, clients, and internal stakeholders
High level of attention to detail and ability to manage multiple priorities in a fast-paced setting
Background in accounting or finance is preferred
a bachelor’s degree in a related field is beneficial but not required
Experience in fleet management or the automotive industry is an advantage

Job Responsibility

Examine daily and monthly billing activity to spot irregularities, track patterns, and help address variances in a timely manner
Process vendor invoices in accordance with payment terms, prepare records for imaging and documentation, and support accurate transaction flow
Reconcile vendor statements and account activity, researching discrepancies to determine causes and drive resolution
Respond to billing questions from clients and cross-functional teams, partnering with sales, marketing, accounts receivable, and leadership as needed
Produce ad hoc billing reports, audit support files, and other documentation required for client reviews and internal analysis
Maintain working knowledge of invoice structures, pricing arrangements, contract setups, and product-related billing requirements
Identify process improvement opportunities within billing operations and recommend practical changes that increase efficiency and accuracy
Support third-party payment service activities, including coordination related to electronic invoice feeds and external billing processes
Assist with pre-bill and post-bill audit preparation, including database review and creation of clear supporting explanations
Provide team coverage when needed and contribute to departmental goals through additional billing and reconciliation support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Sr. Billing Operations Specialist

Our client is seeking a Sr. Billing Operations Specialist to join their growing ...

Location

United States , Stamford

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred
5+ years of experience in billing operations, accounts receivable, collections, order-to-cash, or finance operations roles
Experience working within a managed services, staffing, outsourced services, professional services, logistics, facilities management, or similar service-based business model strongly preferred
Demonstrated experience managing complex customer billing tied to third-party vendor costs, labor-based services, or contract-driven invoicing
Strong understanding of accounts receivable, collections, cash application, dispute resolution, and billing controls
Experience working with NetSuite, Microsoft Dynamics, SAP, Oracle, or other ERP systems
Advanced Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis
Exceptional organizational skills with the ability to manage multiple priorities in a deadline-driven environment
Strong communication and customer service skills with the ability to interact effectively with both internal stakeholders and external clients

Job Responsibility

Manage the full billing lifecycle for client accounts, ensuring accurate and timely invoicing based on contractual agreements, vendor charges, service activity, and approved pricing structures
Review and reconcile third-party vendor invoices to validate billable expenses, labor costs, service volumes, and client-specific allocations prior to invoicing customers
Prepare, audit, and distribute high-volume customer invoices while ensuring all supporting documentation and approvals are properly maintained
Partner closely with Operations, Client Services, and Accounting teams to investigate and resolve billing discrepancies, pricing questions, invoice disputes, and client inquiries
Monitor accounts receivable activity, support collections efforts, and work directly with customers to resolve outstanding balances, remittance questions, and payment delays
Track and manage billing exceptions, credit memos, invoice adjustments, and dispute resolution through completion
Maintain customer master data, billing profiles, invoice delivery preferences, contract terms, purchase order requirements, and pricing schedules within the ERP system
Prepare and analyze billing and collections metrics, including invoice accuracy, billing cycle times, dispute aging, DSO trends, collections performance, and cash application reporting
Support month-end close activities by ensuring billing, receivables, accruals, and related reconciliations are completed accurately and on schedule
Identify opportunities to improve billing workflows, reporting capabilities, automation, and internal controls across the order-to-cash process

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Fulltime

New

Accounts Receivable Specialist

Generate and distribute accurate customer invoices;Post and apply customer payme...

Location

United States , Grapevine

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of Accounts Receivable experience
Experience with billing, cash applications, and payment posting
Collections experience preferred
Experience preparing aging reports and account reconciliations
Understanding of chargebacks, credit memos, and dispute resolution
Knowledge of General Ledger and month-end close processes
Proficiency in Microsoft Excel
Experience with ERP/accounting systems (SAP, Oracle, NetSuite, Dynamics, Sage, QuickBooks, etc.)
Strong customer service, communication, and problem-solving skills
Bachelor's degree in Accounting, Finance, or a related field preferred

Job Responsibility

Generate and distribute accurate customer invoices
Post and apply customer payments, including checks, ACH, wires, and credit card transactions
Monitor customer accounts and follow up on outstanding balances
Perform collection activities on past-due accounts
Investigate and resolve billing discrepancies and payment disputes
Prepare aging reports and account status updates
Process credit memos and chargebacks
Reconcile accounts receivable balances and customer accounts
Assist with month-end close and AR reporting activities
Maintain customer account records and documentation

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Oracle Field Service Specialist

Job Description

Requirements

What we offer

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