Optometrist Job at OPSM (Lexington)

Job Description

At every neighborhood Pearle Vision we believe nothing should keep patients from getting the eye care they need. We are experts who know that every appointment begins and ends with trust. It’s how we stay true to Dr. Pearle’s vision of genuine eye care. Pearle Vision is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn! GENERAL FUNCTION The Associate Optometrist is responsible for creating exceptional value in the lives of our patients by delivering and leading the execution of NECE. Partners with the Store Manager and Field Leadership Team to build and secure a safe and motivating work environment that encourages commitment, innovation, success, and continued growth for the organization

Job Responsibility

Conveys a 100% commitment to providing excellent Patient/Customer Service through delivering and leading the execution of NECE
Assists with greeting patients and answering phones when needed
Conducts all service in accordance with Clinical Protocols and accepted standards of care
Ensures all patients receive accurate diagnosis and appropriate recommendations
Establishes a positive Doctor/Patient relationship
Coaches Associate Doctors on clinical protocols (Audits charts as appropriate)
Communicates effectively with all store associates to ensure a seamless eyecare experience and beneficial patient outcome
Uncovering patients’ multiple needs and prescribing products and services to meet those needs
Effective transitioning of patients to a sales associate with dialogue regarding the patient’s needs and prescribed products and services
Focuses on developing the most qualified Associate Doctors and store associates by ensuring training in the following areas: Orientation, Front desk procedures, Pre-testing, Telephone skills, Contact Lens Training, Clinical Protocols, Pearle Certified Eyecare, Company safety, Diversity, HIPPA, and Loss Prevention, Leadership and Management
Encourages associate decision making at the level closest to the patient
Delivers clear, motivating, and constructive feedback to Associate Doctors and associates in a timely manner
Confronts problem performers directly without delay in conjunction with Store Manager
initiates appropriate disciplinary action when necessary and follows up to monitor progress
Partners with Store Manager to complete annual performance reviews for Associate Doctors
Provides feedback to the Store Manager for store associates’ reviews
Collaborates with Store Manager to achieve total store success
Strives to achieve “Far Exceeds Expectations” on all targets set for the following areas: Secret shops, Sales plan % to goal, Exam growth, Store profitability, Ancillary Services/ Adherence to Clinical Protocols, Key Performance Indicators
Recruits and selects high caliber staff in conjunction with Store Manager
Collaborates with Store Manager to forecast staffing needs accurately based on business trends
Adheres to approved staffing and scheduling guidelines
Supervises and validates receipt of CL diagnostics and physical inventory
Ensures Managed Vision Care claims are processed timely and accurately
Takes ownership for ensuring that the doctor’s office supplies and company approved forms are ordered in a timely manner
Takes pride in the appearance of the office and store and ensures visual displays are in accordance with company provided guidelines

Requirements

Doctor of Optometry
Required knowledge of current Optometric technology and practices
Developed communication skills, both verbal and written
Organization and time management skills

What we offer

Health care
Retirement savings
Paid time off/vacation
Employee discounts

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