Optometric Technician

• Greets guests without delay when they enter the Shows urgency in providing service to guests and satisfying their needs
• Determines the reason for the guest's visit
• in store explains how to shop at Target Optical
• in Doctor’s office explains all required paperwork, tests, products and services as well as the appropriate time frame
• Is attentive to details
• reviews prescriptions and/or patient information carefully
• identifies special needs, consulting with Opticians, Doctor or Retail Management when necessary
• Shows patience and courtesy to indecisive or difficult guests and patients
• Performs work accurately and thoroughly despite time pressure and guest volume. Identifies situations involving unsatisfied guests and acts quickly for resolution
• Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures
• Handles and files all patient records in an organized and efficient manner
• Places contact lens orders, processes shipments and properly submits invoices for payment
• Accurately operates the POS system, when required, collecting proper payment following
• Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized
• Informs management of potential safety opportunities
• Demonstrates safe work practices
• Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately
• Performs all pre-examination testing with accuracy and attention to detail
• takes the initiative to explain all measurements and answers any questions the patient may have
• Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses
• Maintains and disinfects contact lens inventory
• provides clinical support to the Optometrist as needed

• Minimum of one-year strong guest service skills (internal/external)
• High School Graduate /GED or equivalent experience
• Strong communicator and listener to guests and associates
• Strong basic math skills (addition, subtraction, multiplication, division)
• Strong interpersonal skills (friendly, caring, patient)
• Sales skills
• Knowledge of store merchandise
• Familiarity with cash register, computers and calculators

Previous experience in guest service, retail or optical

• Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts
• competitive bonus and/or commission plan