Optometric Technician

• Assists with patient care and eye exams, including managing patient records and supporting patient flow throughout the exam
• Performs various tests to aid the optometrist with vision examinations including but not limited to visual acuity measurements, depth and color perception test, and retinal imaging
• Performs tests to aid the optometrist in accurate diagnosis and treatment for the patient in appropriate time frame
• Attentive to details
• reviews prescriptions and/or patient information carefully
• identifies special needs
• consults with Optometrists, Optician or Practice Manager when necessary
• Identifies situations involving dissatisfied patients and acts quickly for resolution
• Performs work accurately and thoroughly despite time pressure and patient volume
• Handles and files all patient records in an organized and efficient manner in accordance with practice standards and HIPAA
• Supports contact lens exams and orders, including but not limited to contact lens care, trial inventory and patient orders
• Effectively utilizes appointment book/scheduling procedures and computer operation/ procedures
• Operates the point-of-sale system, inputting patient information with accuracy and attention to detail. When required, creates and tenders sales transactions, by following operational processes and standards
• Maintains safe working environment for all team members and patients
• Supports compliance of visual merchandising in the exam lanes, assesment room and contact lens area
• Adapts to various examination scenarios and is personable with patients and staff
• Performs all pre-examination testing with accuracy and attention to detail
• takes initiative to explain all measurements and answer any questions the patient may have
• Responsible for maintenance and disinfection of equipment
• provides clinical support to the Optometrist as needed
• Works weekends and evenings in support of the business needs (varies by location)
• Adheres to attendance and daily time keeping requirements
• Adheres to all company policies and procedures
• Consistently maintains proper dress code
• Performs other functions as assigned by Practice Manager or business needs

• High School graduate or equivalent
• 2+ years’ experience in optometry, ophthalmology or healthcare setting
• Knowledge of optical and medical terminology
• Understanding and utilization of optical equipment and diagnostic testing (pre-exam testing, pretesting, visual acuity, etc.)
• Coaching skills
• Strong communicator and listening skills
• Problem solving ability
• Organization skills
• Strong interpersonal skills
• Ability to assess priorities, address multiple tasks and deadlines in fast-paced environment
• Ability to work autonomously
• Knowledge of office environment
• Strong basic math skills

• Experience in healthcare
• Previous experience in customer service, retail and/or optical
• Optometric technician certification

Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts