Opticians Team Leader Job at Boots (Glasgow)

Executive Assistant - Opticians

This is a fantastic fixed term/secondment opportunity for an experienced EA/PA w...

Location

United Kingdom , Nottingham

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Be the first point of contact for stakeholders across the business, ensuring that all internal and external stakeholders are dealt with confidently and professionally
Complex and intricate diary management, meeting organisation and managing conflicting diary priorities using own initiative
Manage a very high volume of meeting requests, both internally and externally, ensuring meetings are arranged according to business priorities, adapting calendars to accommodate urgent and last-minute requests/changes
Organise, setup and communicate key functional team meetings, including the Monthly Leadership meetings, Boots Opticians Shareholder Board meetings and Opticians annual events
Setting agendas, arranging speakers and following up on actions
Organise the Opticians Leadership team attendance at external Opticians Events
Booking travel and accommodation arrangements, in the UK, Europe and International trips. Planning logistics for group trips, delivering the most cost effective and efficient solution
Expense management and query resolution - tracking and accurate / on time submission
Supporting confidential business processes and system changes such as Performance, People and Payroll
General admin support: employment contract changes, drafting and reviewing letters, liaising with the legal team regarding contracts, store visit tracking and new store opening attendance

Job Responsibility

You will provide proactive, efficient, orderly administration and organisational support to the Managing Director of Boots Opticians, three of the Opticians Leadership Team, and support the Senior Leaders across the wider Boots Opticians team. The role is fundamental as it creates the space and time for our leaders to focus on our people and deliver for the business

What we offer

Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Assistant Store Manager

As an Assistant Store Manager at M&S Opticians, you will play a key role in ensu...

Location

United Kingdom , Plymouth

Salary:

Not provided

M&S Opticians

Expiration Date

Until further notice

Requirements

Proven experience in an optical retail role, preferably as a supervisor or team leader
Strong leadership and team management skills
Professional and customer focused approach to customer service
Excellent communication and interpersonal abilities
Understanding of practice operations, industry regulations, and business development

Job Responsibility

Be able to deputise in the absence of the Opticians Manager
Lead, motivate, and manage a team on a daily basis
Drive sales performance while maintaining excellent customer service standards
Promote M&S Opticians throughout the store to increase awareness and appointments
Conduct training and performance reviews for sales advisors
Ensure a seamless and professional customer journey, addressing enquiries and concerns
Manage store KPIs, ensuring profitability and business growth
Drive brand awareness through in-store marketing activities
Assist or carry out any additional tasks as required

What we offer

Opticians Colleague Discount
M&S Colleague Discount (10% off at Marks & Spencer)
Holidays (Minimum 28 days’ holiday, pro rata for part time colleagues)

Fulltime

Opticians Team Leader

As a Team Leader in one of our stores, reporting to the Hub Manager, you will be...

Location

United Kingdom , London, Bishopsgate

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Minimum of 6 months optical experience
Worked in an Opticians or within an optical environment
Desire to learn
Must be over 18 years old

Job Responsibility

Duty manager in store
Lead and inspire the store team day to day to deliver an exemplary customer experience
Customer service
Store operations
Clinical activities including pre-screening, dispensing, accuracy checks

What we offer

Discretionary Quarterly bonus
Generous employee discounts for you and a second person
Clinical and Non-Clinical Career development opportunities (Apprenticeships)
Enhanced maternity/paternity/adoption leave pay and gift card
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme

Fulltime

Assistant Store Manager

As an Assistant Store Manager at M&S Opticians, you will play a key role in ensu...

Location

United Kingdom , Canterbury

Salary:

Not provided

M&S Opticians

Expiration Date

Until further notice

Requirements

Proven experience in an optical retail role, preferably as a supervisor or team leader
Strong leadership and team management skills
Professional and customer focused approach to customer service
Excellent communication and interpersonal abilities
Understanding of practice operations, industry regulations, and business development

Job Responsibility

Be able to deputise in the absence of the Opticians Manager
Lead, motivate, and manage a team on a daily basis
Drive sales performance while maintaining excellent customer service standards
Promote M&S Opticians throughout the store to increase awareness and appointments
Conduct training and performance reviews for sales advisors
Ensure a seamless and professional customer journey, addressing enquiries and concerns
Manage store KPIs, ensuring profitability and business growth
Drive brand awareness through in-store marketing activities
Assist or carry out any additional tasks as required

What we offer

Opticians Colleague Discount
M&S Colleague Discount
Holidays

Assistant Store Manager (Optom)

We are looking for an Assistant Store Manager position based in White City. This...

Location

United Kingdom , White City

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Be a great communicator, both in 1:1 and group situations
Be exemplary in working to lead and deliver the business plans and a first class customer journey
Create a positive, energising climate for teams, working at pace with a strong delivery mind-set
Be an excellent leader with the ability to coach and develop individuals and teams
Have a passion for keeping up to date with your own learning and development
Demonstrate at minimum a basic level of knowledge and understanding of opticians practice

Job Responsibility

Drive passion and energy in your team to deliver on sales and service targets, always keeping a firm eye on costs and profitability, and ensuing continuous improvement where possible
To lead their team to ensure compliance to the Boots Opticians clinical governance agenda by promoting the highest standards
Leading for Active Care in their store, ensuring that customer and colleague health and safety is at the heart of everything you do
Support the store succession plan by developing talent for your store and key roles within the area
Accountability for cash accounting compliance within your store and that all related polices are implemented and upheld

What we offer

Competitive salary and pension scheme
One of the best staff discounts in the UK
Attractive bonus scheme
22 days holiday plus bank holidays with opportunity to purchase more
Additional flexible benefits that allows you to create a package that best suits your individual needs including cycle to work vouchers, discounted gym membership, cinema and restaurant discounts, and much more
Excellent opportunities to develop and career opportunities across Boots Opticians, Retail and Pharmacy

Store Manager (multisite)

As a Boots Opticians Hub Manager, you will be responsible for leading a group of...

Location

United Kingdom , Bury St Edmunds

Salary:

Not provided

Boots

Expiration Date

Until further notice

Requirements

Experience leading a team remotely across multiple sites
Ability to travel across your geography

Job Responsibility

Leading a group of 6-10 stores to deliver an exemplary customer experience
Supporting customers to find optical products and services for eye health
Inspiring, developing and empowering dedicated leaders
Looking after day-to-day operation within stores to deliver strong trading performance
Using data driven insights to plan strategically
Executing the commercial plan
Building and maintaining a robust succession plan of talent
Travelling between stores within hub and visiting stores daily
Reporting to Regional manager
Working collaboratively with regional team and Support Office to influence and drive change to optimise business performance

What we offer

Boots Retirement Savings Plan
Discretionary Quarterly bonus
Generous employee discounts for you and a second person
Clinical and Non-Clinical Career development opportunities
Enhanced maternity/paternity/adoption leave pay and gift card
Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes
Access to free, 24/7 counselling and support through TELUS Health Employee Assistance Programme

Fulltime

Optical Operations Supervisor

We’re looking for a Dispensing Optician or Experienced Optical Assistant to join...

Location

United Kingdom , Glasgow

Salary:

Not provided

Iolla

Expiration Date

Until further notice

Requirements

A qualified Dispensing Optician (FBDO) or equivalent experience within an optical practice, optical retail, manufacturing or eyewear operations
A leader who demonstrates strong interpersonal skills
Excellent communication skills with an ability to build relationships with all internal/external stakeholders
Strong organisational capabilities and effective time management
Ability to prioritise tasks and problem solve, with a capacity to think outside the box to find solutions
Great at working with others - building effective departmental and stakeholder relationships
Agile - flexing responsively to change with a positive approach
Thrives in a busy, multi-tasking, fast-paced environment
A can do attitude
Highly self-motivated and enjoys working autonomously

Job Responsibility

Living and representing IOLLA's company values, being a motivational and positive presence within our teams
Overseeing and assisting in the planning, co-ordination and supervision of our day-to-day functions
Monitoring the production process to ensure targeted SLAs are met, including providing support for workshop processes when necessary
Assist with stock and lens inventory management, ensuring all optical products meet compliance and safety standards
Analysing and interpreting operational data to identify trends, areas for improvement, and inform strategic decision-making
Developing and implementing operational policies and procedures to optimise efficiency and productivity
Collaborating with other departments to ensure smooth cross-functional operations and project delivery
Ensuring exemplary quality of work standards are maintained
Maintain a safe and clean working environment, ensuring that all team members follow health and safety procedures within the workspace
Managing stock returns, lens returns and returns invoicing

What we offer

A competitive salary
Excellent training and development
Discretionary bonus
Enhanced annual leave with service
Annual leave purchase scheme
Private healthcare
Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others
Complimentary eyewear
A generous friends and family discount
To work for a brand who are proud to be a Real Living Wage employer

Fulltime

Licensed Optician

The Licensed Optician delivers the brand value proposition & helps establish Len...

Location

United States , Farmington

Salary:

Not provided

OPSM

Expiration Date

Until further notice

Requirements

High School graduate or equivalent
State Licensure
Optical dispensing experience
Strong customer service skills: communicator, listener & team builder
Knowledge of current store merchandise
Strong basic math skills
Awareness of current fashion trends
Selling skills – ability to use & carry an iPAD/tablet
Familiarity with POS, computers & calculators
Embrace new technology & change

Job Responsibility

Welcome all customers, set expectations with customers
Custom fit glasses & precisely place prescription in lenses
Acts as a leader in optical acumen
Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
Assists team with complex product needs & prescriptions
Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
Ability to multi-task, prioritize & manage time with competing priorities
Strive to achieve exceptional results on Brand KPIs & competencies
Take pride in store appearance, help to keep store clean, attractive & organized

What we offer

Benefits/Incentive Information
competitive bonus and/or commission plan
health care
retirement savings
paid time off/vacation
various employee discounts

Fulltime

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Opticians Team Leader

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

Looking for more opportunities?

Opticians Team Leader

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