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As a Clinical Optician at Simon Eye, you play a vital role on our patient-care team. Our opticians are clinicians—experts who combine technical skill, clinical judgment, and patient education to ensure every patient receives the highest standard of optical care. You will guide patients through lens and frame selection, provide precise fittings, and support their visual outcomes with compassion, expertise, and outstanding service.
Job Responsibility:
Serve as a clinical resource for patients by educating them on lens materials, adaptation, treatment options, and proper product care
Recommend eyewear solutions that meet both medical needs and lifestyle preferences
Assist with frame selection and perform precise measurements for accurate, customized eyewear
Deliver honest, informed guidance on lens designs and frame options to support patients’ visual performance
Conduct accurate fittings using facial measurements, prescription specifications, and appropriate diagnostic or dispensing technology
Place and track frame and lens orders following company protocols and using all available systems
Perform adjustments and in-office repairs to ensure optimal fit and comfort
Communicate proactively with patients regarding order delays or updates
Maintain a clean, organized, and patient-friendly frame gallery
Support doctors by assisting with glasses progress evaluations and troubleshooting visual concerns
Collaborate with vendors to resolve order issues
Stay informed on vendor product updates, new technologies, programs, and promotions to support clinical recommendations
Requirements:
Minimum of 3 years of experience in a fast-paced optical or clinical environment
ABO certification preferred
Excellent written and verbal communication skills with the ability to educate and connect with patients and teammates
Strong interpersonal skills and the ability to build trust with patients and colleagues
High attention to detail and accuracy in all clinical and technical tasks
Demonstrated commitment to exceptional patient service
Ability to multitask and work efficiently while maintaining a positive, patient-centered approach
Proficiency with computer systems and electronic databases
strong typing accuracy
Professional demeanor, reliability, and self-motivation
Availability to work one evening per week and Saturdays to meet patient needs