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Optical Showroom Supervisor

United Kingdom, Aberdeen · Job Posted June 28, 2026
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Job Description

We’re looking for an inspiring and motivated Optical Showroom Supervisor who loves working with people and inspiring a team to deliver a spectacular customer experience in our new and amazing Aberdeen showroom. A passion for eyewear, fashion and exceeding customer expectations is a must!

Job Responsibility

  • Play an integral role within our retail store team, working collaboratively as part of the management team to achieve sales, an outstanding end to end customer experience and operational excellence
  • Lead and inspire the team to be their best, supporting with team training and always role modelling a customer first mindset
  • Take shared responsibility for opening/ closing the store, ensuring that all operational processes have been followed
  • Assist with visual merchandising to ensure the showroom always looks its best, applying commercial knowledge and insights to make positive changes and maintain IOLLA's high standards
  • Support with all aspects of Store Operations
  • rota planning, stock management and Health & Safety
  • Contribute towards building an IOLLA Community within Aberdeen
  • support showroom events and happenings, and help spread the word that there really is 'a better way to buy eyewear!'

Requirements

  • At least 1 year of experience in a retail role and thrive in a fast paced, customer-focused environment (Optical retail experience is essential)
  • passion for style and keeping up to date on key seasonal trends
  • can lead by example and support others in delivering their best work
  • enjoy delivering an outstanding customer experience and build rapport naturally
  • can drive performance and results
  • thrive working in a team and can work independently, too

What we offer

  • A competitive salary
  • Enhanced annual leave with service
  • Annual leave purchase scheme
  • Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others
  • Complimentary eyewear
  • A generous friends and family discount
  • To work for a brand who are proud to be a Real Living Wage employer

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