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We’re looking for an inspiring and motivated Optical Showroom Supervisor who loves working with people and inspiring a team to deliver a spectacular customer experience in our new and amazing Aberdeen showroom. A passion for eyewear, fashion and exceeding customer expectations is a must!
Job Responsibility
Play an integral role within our retail store team, working collaboratively as part of the management team to achieve sales, an outstanding end to end customer experience and operational excellence
Lead and inspire the team to be their best, supporting with team training and always role modelling a customer first mindset
Take shared responsibility for opening/ closing the store, ensuring that all operational processes have been followed
Assist with visual merchandising to ensure the showroom always looks its best, applying commercial knowledge and insights to make positive changes and maintain IOLLA's high standards
Support with all aspects of Store Operations
rota planning, stock management and Health & Safety
Contribute towards building an IOLLA Community within Aberdeen
support showroom events and happenings, and help spread the word that there really is 'a better way to buy eyewear!'
Requirements
At least 1 year of experience in a retail role and thrive in a fast paced, customer-focused environment (Optical retail experience is essential)
passion for style and keeping up to date on key seasonal trends
can lead by example and support others in delivering their best work
enjoy delivering an outstanding customer experience and build rapport naturally
can drive performance and results
thrive working in a team and can work independently, too
What we offer
A competitive salary
Enhanced annual leave with service
Annual leave purchase scheme
Our Retail Trust partnership offers a host of benefits including an Employee Assistance programme and access to high street discounts, amongst many others
Complimentary eyewear
A generous friends and family discount
To work for a brand who are proud to be a Real Living Wage employer