Optical Showroom Manager

• Play the leading role within our retail store team, working collaboratively with your team to drive sales, customer experience and operational excellence
• Demonstrate best practice and role model behaviours that bring our core values and service excellence to every IOLLA customer
• Confidently guide customers through lens choices, frame suitability, and prescription requirements, and inspire your team to do the same
• Be committed to the continuous growth of your team, creating a culture where learning, development, and progression are part of everyday life
• Identify commercial opportunities that support the growth of the IOLLA brand
• Drive an exceptional brand experience, ensuring every customer looks and feels great in their new eye wear
• Be the local community face of IOLLA, representing the brand and playing a key role in growing our Glasgow city centre community
• Contribute to brand development by providing local market insights, customer trends, and product feedback
• Drive and maintain exceptional visual merchandising at all times
• Lead your management team to effectively manage all aspects of day-to-day operations, including stock management and compliance with relevant Health & Safety requirements

• At least 2 years experience as a retail manager
• Thrive when working in a high volume, high footfall, fast paced environment overseeing a large team
• Optical retail experience is preferred but not essential
• Lead with confidence, building teams that are engaged, empowered, and consistently performing at their highest level
• Commercially minded and sales driven, with a proven track record of hitting and exceeding targets
• Self motivated and understand the importance of leading by example
• Passion for style and keeping up to date on key seasonal trends
• Spectacular ability to build great working relationships both internally and externally
• Can drive performance and results and are organised and strategic in your approach
• Thrive working in a team and can work independently
• Take ownership for your own learning and embrace new challenges with a growth mindset

Optical retail experience

• Competitive salary
• Excellent training, including all things optics
• Discretionary reward and bonus each month
• Enhanced annual leave with service
• Annual leave purchase scheme
• Private healthcare
• Retail Trust partnership offering Employee Assistance programme and access to high street discounts
• Complimentary eyewear
• Generous friends and family discount
• Real Living Wage employer