Optical assistant

• Deliver the best possible experience to customers
• Meet customers' frame styling and eyecare needs
• Help solve customer vision problems
• Achieve the best outcome for every customer

• Previous customer service experience within retail, hospitality or a similar industry
• Willingness to learn optical skills
• Genuine passion for creating amazing customer experiences
• Love of being in a fast paced, growing business
• Ability to effectively manage time and operational requirements
• Ability to use critical thinking and product/optics knowledge to solve customer vision problems
• Passion for building rapport with team
• Love of achieving and driving results through excellent customer service
• Flexible availability across weekdays and weekends

Previous optical experience

• Access to world-class web-based learning platform
• Generous team allowance for Bailey Nelson products
• Leadership team committed to engagement and development