Optical Assistant

Bailey Nelson is on the lookout for a Casual Optical Assistant to join our Byron Bay team! At Bailey Nelson, we’re on a mission to change how people see the world—and how the world sees them. We’re a down-to-earth team that’s obsessed with improving every day, and we’re growing fast. Our secret? Our people. The connections and experiences we build - with each other and with our customers are what set us apart and make us a brand of choice. Ready to be part of it? What you’ll be doing: As an Optical Assistant, you’ll be at the heart of the customer experience, helping people find their perfect frames, supporting their eyecare needs, and making every visit unforgettable. What’s in it for you? A role where you can make a real impact every single day; Access to our world-class online learning platform to keep you sharp and in the know with all things BN; 1 free pairs of glasses per quarter product allowance so you can rep the brand in style and a year's supply of contacts; A supportive leadership team that genuinely invests in your growth. What we’re looking for: Customer-first mindset – You’ve got experience in retail, hospitality, or similar and know how to deliver standout service; Optical experience? Great. No experience? No worries. If you’re keen to learn, we’re keen to teach; Passion & energy – You bring positivity, enthusiasm, and a can-do attitude; Fast-paced adaptability – You thrive in a dynamic, ever-evolving environment; Strong time management – You get things done without compromising customer experience; Problem-solving skills – You love helping people find the right solution; Team player – You build great relationships with everyone around you; Results-driven – You love hitting goals through amazing service; Flexibility – Availability across weekdays and weekends is a must. This is your chance to step into an exciting role, elevate your career and experience, and be part of a brand that’s growing fast. Ready to frame your future? Apply now. Bailey Nelson is proud to be an inclusive, diverse workplace. We welcome applicants from all backgrounds and identities.