Optical Assistant

• Being the first and last person customers interact with
• Building great relationships with customers by listening and understanding their needs
• Greeting customers
• Participating in pre-screening activities of an eye-test
• Helping customers find the perfect eye-wear solution
• Ordering, dispensing and collecting glasses and contact lenses
• Supporting with eye-tests and pre-screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

• Passion for customer care
• Enthusiasm for learning and personal development
• Minimum of 6 months optical experience
• Must be over 18 years old
• Can travel to different stores across a geographical area
• Flexible to work a variety of shift patterns throughout the week, including weekends

Experience in a retail or clinical environment

• Boots Retirement Savings Plan
• Discretionary quarterly bonus
• Generous employee discounts
• Clinical and Non-Clinical Career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme