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We’re supporting a global enterprise undergoing a major transformation across technology operations and resilience We are looking for a senior Data Analyst to drive resilience reporting, systemic risk analysis, and executive-level insight across critical technology platforms and services. This role focuses on building resilience KPIs, KRIs, dashboards, and reporting by bringing together data from incidents, observability platforms, change failures, and service management tools to provide clear visibility of risk and resilience maturity.
Job Responsibility:
Design and maintain resilience KPIs and KRIs aligned to key operational resilience outcomes
Integrate data from incidents, observability platforms, change failures, and service management tools
Analyse trends to identify systemic weaknesses, control gaps, and improvement opportunities
Produce clear, executive-ready dashboards and reporting for senior leadership
Support prioritisation of remediation activity through evidence-based insight
Deliver resilience scorecards, systemic risk reporting, and governance-ready analysis
Requirements:
Strong experience in data analytics within operational resilience, technology resilience, or enterprise risk environments
Experience building dashboards and reporting across complex technology estates
Strong understanding of incidents, service management, change management, and observability data
Ability to translate technical and operational data into clear leadership insight
Strong stakeholder engagement across technology, resilience, and governance teams
Experience in financial services or highly regulated environments is highly desirable
Nice to have:
Experience in financial services or highly regulated environments