Ops Support Analyst Job at Citi (City of Taguig)

DLP Ops Analyst

Global Cybersecurity Operations (GCO) provides a coordinated suite of “Informati...

Location

Poland

Salary:

Not provided

HSBC

Expiration Date

January 31, 2026

Requirements

Experience in monitoring and analysing DLP events on the DLP solution tools
Hands-on experience of following detailed processes and procedures in security incident response lifecycle and its phases
Ability to work effectively in a team with cross-cultural environments
Strong organizational and time management skills to meet department standards of productivity
Ability to speak, read and write in English, in addition to your local language
Good level knowledge of GDPR requirements and other information related to legal banking regulations and standards
Knowledge of common operating systems and platforms
Flexible work availability to support the DLP team’s responsibilities

Job Responsibility

Monitor and protect HSBC Internal, Restricted, and Highly Restricted data in relation to the global DLP monitoring & quarantine tool
Follow detailed processes and procedures in security incident response lifecycle and its phases
Manage the response to and/or escalating DLP events with local and regional DLP staff, regional teams, and the Information Protection Response (IPR) team to assist with risk assessment and remediation processes
Support handovers to other teams and countries at the start and end of the working shift
Coordinate the actions of multiple business units during the response to DLP events and incidents
Cultivate strong relationships with organisationally important global Business stakeholders whose support and knowledge are vital in delivering the remediation of DLP events and incidents
Collaborate with the wider Cybersecurity (and IT) teams
Support engagement in support of HSBC Global Businesses and Functions to drive a global up-lift in cyber-security and information protection awareness

What we offer

Competitive salary
Annual performance-based bonus
Additional bonuses for recognition awards
Multisport card
Private medical care
Life insurance
One-time reimbursement of home office set-up (up to 800 PLN)
Corporate parties & events
CSR initiatives
Nursery discounts

Fulltime

Procurement Ops Analyst II

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

United States , Aguadilla

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

First level university degree or equivalent experience
Typically 2-4 years of experience in procurement or supply chain function
Mastery in English and local language
Developed understanding of procurement processes
Demonstrated analytical and technical aptitude
Good business application skills
Developed communication skills
Basic understanding of corporate compliance
Basic project management skills

Job Responsibility

Provides procurement support, focusing on multiple simple- to-complex, commodities, as well as specific technologies, to develop expertise
Collaborates with internal and external partners (e.g., finance, legal) to meet business objectives and ensure control and compliance requirements across businesses
Performs tasks as assigned and applies experience to align individual work with overall strategy using discretion and judgment
Collaborates with teams to maintain and enhance the current operations and processes
Executes process improvements
Participates in Supplier Selection activities
May lead activities for less complex domains
Assesses the supply base of category
Negotiations contracts with low-risk suppliers
engages with low-complexity suppliers

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Aeronautical Analyst - Charts+ Ops

A NAVBLUE Aeronautical Analyst - Charts is responsible for the analysis and prod...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

Educated to ‘A’ Level or equivalent
2 years of ArcGis experience
Good verbal and written communication in English

Job Responsibility

Analyze and compare aeronautical publications issued by the state authorities
Creation of aeronautical charts, using GIS based tools
Create user stories and support for the Tool Development Team
Develop knowledge and support application of the NAVBLUE Chart Specification to all NAVBLUE chart products
Raise and monitor communications to state authorities in response to any discrepancy identified through document analysis
Identify quality, non-conformance issue(s) and potential risks, escalate appropriately and propose corrective and preventative actions (with guidance)

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Flexible working hours and work-from-home opportunities (3 days work at our Gdansk office)
Private medical coverage for you and your family
Sport card
Life insurance for you and your family

Fulltime

Senior Data Analyst - Tariff Ops

We are seeking a Team Lead to join the Operations team. This individual will hav...

Location

India , Chennai

Salary:

Not provided

Arcadia

Expiration Date

Until further notice

Requirements

5-10 years of experience in technical research and analysis
Excellent analytical skills and ability to think critically about information
Demonstrable credentials as a subject Matter Expert
Process development and project management
Knowledge of SQL
Excellent written and verbal communication skills

Job Responsibility

Serve as the functional and technical expert on our proprietary data models which drive electricity billing calculations
Own the research initiatives for policies affecting electricity rates and renewable policies such as net metering and regulatory changes
Grow a team who will support quantitative and qualitative research
Recommend solutions and determine requirements for improvements of the internal tools and processes
Overseeing the testing, and implementation of customer data requirements
Documenting processes and disseminating information to all relevant stakeholders

What we offer

Flexible Leave Policy
Office is located in the heart of the city
Medical Insurance (1+5 Family Members)
Flexible Benefit Plan
Awards and Bonus
Annual performance cycle
Quarterly engagement activities

Fulltime

Data Ops Capability Deployment - Analyst

Data Ops Capability Deployment - Analyst is a seasoned professional role. Applie...

Location

India , Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

10 + years of active development background and experience in Financial Services or Finance IT
Experience with Data Quality/Data Tracing/Data Lineage/Metadata Management Tools
Hands on experience for ETL using PySpark on distributed platforms along with data ingestion, Spark optimization, resource utilization, capacity planning & batch orchestration
In depth understanding of Hive, HDFS, Airflow, job scheduler
Strong programming skills in Python with experience in data manipulation and analysis libraries (Pandas, Numpy)
Should be able to write complex SQL/Stored Procs
Should have worked on DevOps, Jenkins/Lightspeed, Git, CoPilot
Strong knowledge in one or more of the BI visualization tools such as Tableau, PowerBI
Proven experience in implementing Datalake/Datawarehouse for enterprise use cases
Exposure to analytical tools and AI/ML is desired

Job Responsibility

Hands on with data engineering background and have thorough understanding of Distributed Data platforms and Cloud services
Sound understanding of data architecture and data integration with enterprise applications
Research and evaluate new data technologies, data mesh architecture and self-service data platforms
Work closely with Enterprise Architecture Team on the definition and refinement of overall data strategy
Should be able to address performance bottlenecks, design batch orchestrations, and deliver Reporting capabilities
Ability to perform complex data analytics (data cleansing, transformation, joins, aggregation etc.) on large complex datasets
Build analytics dashboards & data science capabilities for Enterprise Data platforms
Communicate complicated findings and propose solutions to a variety of stakeholders
Understanding business and functional requirements provided by business analysts and convert into technical design documents
Work closely with cross-functional teams e.g. Business Analysis, Product Assurance, Platforms and Infrastructure, Business Office, Control and Production Support

Fulltime

Vulnerability Assessments Analyst - Red Team Dev Sec Ops

The Red Team DevOps Analyst - Red Team, AVP will design, manage, and support Red...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

4+ years’ experience or equivalent knowledge and exposure are required with most of the following: Understanding and able to deploy and orchestrate virtualized systems
Understanding and ability to apply secure network design concepts, systems hardening, and RBAC/AAA
Familiarity with common network and host security and logging platforms and products such as firewalls, VPNs, EDRs, SIEMs
Familiarity with logging, log forwarding, and resource monitoring of deployed services and infrastructure
Familiarity with CI/CD concepts and how it can be applied with Infrastructure as Code
Understanding and ability to develop automation and maintain scripts such as terraform, ansible, chef/puppet to deploy and management systems at scale
Hands on experience and functional experience in deploying common C2 frameworks such as Sliver, and Mythic
Bachelor’s degree/University degree or equivalent experience
Industry-accredited security certifications highly preferred but not required

Job Responsibility

Support existing Red Team lab infrastructure, and build out new requirements to align with exercise requirements
Ensuring effective design, safe and secure deployment, continued patching and assurance of these systems from cradle to grave
Manage keys, and user access to systems within the lab
Manage logging and auditing of user access to infrastructure and tooling within the lab
Manage risk appropriately for mission critical, and sensitive systems
Develop and maintain automation scripts for rapid deployment, configuration management, and gold images
Demonstrate consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Fulltime

Senior Systems Analyst

Do you have excellent analytical, problem-solving and decision-making skills? Do...

Location

Canada , Oshawa

Salary:

Not provided

Randstad

Expiration Date

January 22, 2026

Requirements

ImageOn experience
Excellent analytical, problem-solving and decision-making skills
Ability to create test plans, test strategy, test cases, execute, monitor and track testing status for ImageOn

Job Responsibility

Provide technical advice to clients and leverage OPS I&IT solutions and applications to meet program/service goals and objectives ensuring efficiency
Verify System monitoring and operability – system health, fax server availability, inbound/outbound file transfer, FileNet communication
Collaborate with vendors, clients and partners
Write scripts
Create, manage, follow up on support tickets
Investigate production issues, escalate to proper parties when necessary
Verify systems and applications are running as expected
Confirm file transfer scripts are enabled/disabled when required
Confirm inbound files are loaded successfully into the application
Verify production and test backup jobs are completed successfully

What we offer

Earn a competitive rate within the industry

Fulltime

New

Senior Business Analyst

Our client is looking for a Senior Business Analyst for a 3 month contract in To...

Location

Canada , Toronto

Salary:

Not provided

Randstad

Expiration Date

March 05, 2026

Requirements

5+ years leading and supporting public sector healthcare IT projects, applying OPS equivalent public-sector methodologies (e.g., UPM, EA, GO-ITS/digital standards)
Demonstrated ability to bring a design-oriented, user-centred perspective to the business analysis (e.g., journey mapping, service design, usability testing.)
Proven experience using advanced business analysis techniques, including use cases, conceptual/logical data models, process/data flow modelling, business rules, and non-functional requirements
Experience conducting BA work across all phases of the lifecycle, including discovery, iterative alpha/prototyping, and solution evaluation for beta/mvp planning
Strong experience facilitating stakeholder workshops, and producing decision-ready BA artefacts (options, impacts, recommendations) for governance or senior leadership

Job Responsibility

Lead and conduct business analysis across Alpha and early Beta/MVP planning, ensuring all documentation and analysis align with OPS Unified I&IT Project Management Methodology, Enterprise Architecture, Gating processes, and Agile/OPS development standards
Develop, document, refine, and maintain business requirements, including functional, non-functional, regulatory, compliance, and data requirements, ensuring traceability from Discovery outputs to Alpha prototypes and into MVP backlog preparation
Elicit, analyze, and synthesize requirements using advanced business analysis techniques (use cases, conceptual/logical data models, process & data flow modelling, business rules, transformation analysis, non-functional requirements)
Translate Discovery insights (journey maps, service patterns, user research, validated needs) into actionable Alpha-phase requirements and service designs, ensuring continuity and reusability of Discovery outputs
Bring a design-oriented, user-centred perspective to requirements discovery, ensuring business processes and Alpha prototypes are shaped using service design and UX techniques (journey mapping, service blueprints, usability testing, scenario exploration)
Facilitate stakeholder engagement sessions, including workshops, interviews, and working groups with MLTC program areas, HSC, the vendor team, and technical stakeholders to clarify requirements, refine assumptions, validate processes, and resolve issues
Analyse prototype and user testing feedback, documenting insights, impacts, and revisions to requirements, business rules, and process flows to support iterative Alpha development
Prepare decision-ready documentation (options analysis, recommendations, business impacts, readiness considerations) for governance bodies (PSC, JESC, and ARB as applicable), supporting the PM and Architect in ensuring alignment to OPS expectations
Develop future-state business and service process models, incorporating Discovery findings, Alpha learnings, enterprise standards, and expected future regulatory/business operating models
Collaborate closely with architecture to ensure requirements are technically feasible, aligned with OPS EA artefacts, TRA, GovTechON target state, data/information architecture, and digital health standards where relevant

What we offer

Earn a competitive rate within the industry
Potential for extension

Ops Support Analyst

Citi

Location:
Philippines , City of Taguig

Category:
-

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
May 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Ops Support Analyst

DLP Ops Analyst

Procurement Ops Analyst II

Aeronautical Analyst - Charts+ Ops

Senior Data Analyst - Tariff Ops

Data Ops Capability Deployment - Analyst

Vulnerability Assessments Analyst - Red Team Dev Sec Ops

Senior Systems Analyst

Senior Business Analyst

Ops Support Analyst

Citi

Location:Philippines , City of Taguig

Category:-

Contract Type:Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:May 10, 2025

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Ops Support Analyst

DLP Ops Analyst

Procurement Ops Analyst II

Aeronautical Analyst - Charts+ Ops

Senior Data Analyst - Tariff Ops

Data Ops Capability Deployment - Analyst

Vulnerability Assessments Analyst - Red Team Dev Sec Ops

Senior Systems Analyst

Senior Business Analyst

Location:
Philippines , City of Taguig

Category:
-

Contract Type:
Employment contract

Job Posted:
May 10, 2025