Ops Strategy & Insights Associate Jobs

DELIVER

Location:
United Kingdom, London

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As an Ops Strategy & Insights Associate, you will be at the heart of operational planning for our global Site Operations. You will leverage data and analytics to deliver actionable insights that will shape our strategy across labour management, cost efficiency, and operational effectiveness. You will partner with stakeholders across Finance, Site Ops, Legal, Commercial, and other teams to drive planning, reporting, and budgeting processes.

Job Responsibility:

Support operational strategy development through data analysis, modelling, and insight generation across all Site Operations markets and businesses (dark kitchens, dark stores, and other formats)
Lead labour management initiatives, helping optimise workforce planning, productivity tracking, and labour-to-sales efficiency
Monitor, report, and forecast key operational cost lines, driving performance management and accountability across the global network
Build and automate dashboards and reports that make performance transparent, scalable, and actionable
Partner cross-functionally with Finance, Commercial, Legal, Compliance, and Site Operations teams to ensure alignment between operational and financial planning
Provide ad-hoc analysis and recommendations to senior stakeholders to support key decisions, trade-offs, and investment priorities
Help drive a culture of data-driven decision-making, continuously improving the accuracy, accessibility, and impact of Site Operations data

Requirements:

Min. 3 years of experience in an analytical or strategy role, ideally in consulting, finance, or a high-growth environment
Strong quantitative skills and proficiency in Excel and Google Sheets
experience with SQL, R, Python, etc… is a strong plus
Understanding of economics, accounting, statistics, and/or financial modelling is a strong plus
Excellent stakeholder management and communication skills, with the ability to translate data into clear business recommendations
High attention to detail, structured problem-solving ability, and a proactive approach to improving processes
Thrives in a fast-paced, dynamic, cross-functional environment
Passionate about delivering measurable business impact

What we offer:

A competitive and comprehensive compensation and benefits package
Up to 5% matched pension contributions
Some roles may be eligible for share awards
Free Deliveroo Plus: free delivery and access to special offers
Team lunches from the best local restaurants
25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
One day of paid leave per year to volunteer with a registered charity
Funded single cover healthcare on our core plan, with the option to add family members at own cost
On-site gym (HQ), discounted external gym membership
Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
Life assurance
Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
Excellent kit to enable working from home and a parent-friendly working culture
Access to free mortgage advice
Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
Summer and end-of-year parties

Additional Information:

Job Posted:
December 08, 2025

Work Type:

Hybrid work

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Ops Strategy & Insights Associate