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Alan Logo Alan · IT - Administration

Ops & Product Builder

France · Job Posted February 18, 2026
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Job Description

Alan is building a vertically integrated health partner that unites insurance and smart healthcare delivery into one seamless system. Our vision is to make prevention the new norm of care for all. Our mission: Help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost centre into their most valuable investment. By connecting all aspects of care (private, public, and direct to consumer) we create the most member-centric healthcare experience, reducing claims costs while generating new monetization opportunities. We partner with tens of thousands of companies across France 🇫🇷, Spain 🇪🇸, Belgium 🇧🇪, and Canada 🇨🇦, serving over a million members.

Job Responsibility

  • Define Ops strategic vision on Company’s key topics, drive alignment on priorities at Company level to turn our vision into reality
  • Develop a strong understanding of landscape and market trends, define priority use cases, explore build/buy/partner options, etc.
  • Own and implement strategic projects (such as the launch of new insurance products, internalisation of processes, creation of new health services offering)
  • Industrialize to reach operational excellence by building a granular understanding of our operations, tracking operational and financial efficiency, identifying risks and areas of improvement and implementing plans (automation for instance)
  • Perform, monitor and scale daily business operations
  • Supervise and grow the team of insurance operators or health professionals
  • Handle external partnerships (teleconsultations, etc.)
  • Coach and mentor team members helping them grow and offering the right platform to learn
  • As a senior member of the team, we expect you to edit the way we work and make sure team members continuously get feedback and develop new skills

Requirements

  • At least 2 years of professional experience in Operations management or entrepreneurship
  • Fully fluent in English and Spanish/French/Dutch
  • High level of structure and strong analytical skills (including Sql fluency for data analysis)
  • Capable of building automations (Zapier, n8n…)
  • Excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
  • Strong at optimizing processes while never compromising with members’ delight
  • Comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
  • Love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions

What we offer

  • Fair rewards. Generous equity packages complement your base salary, for permanent contracts only
  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest
  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones
  • Flexible vacation policy and flexible working hours. Organize your time as you wish
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only)
  • Transport. Country-specific commuter benefits
  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises
  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential
  • Parental leave. Extended parental leave for all new parents, for permanent contracts only
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  • Own and implement strategic projects (such as the launch of new insurance products, internalisation of processes, creation of new health services offering)
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