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Alan Logo Alan · IT - Administration

Ops & Product Builder

France · Job Posted January 09, 2026
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Job Description

We are looking for driven professionals and entrepreneurs with a strong operational background to disrupt the way we traditionally think about insurance or healthcare. Our goal is delight our member everywhere as we keep on scaling and building new services. We move fast and are proud to tackle big problems! One of our core value is ownership : we expect you to tackle Company problems from end to end with a long-term focus, acting as a leader on behalf of the entire Company, never saying “it’s not my job” and being accountable for your actions.

Job Responsibility

  • Define Ops strategic vision on Company’s key topics, drive alignment on priorities at Company level to turn our vision into reality
  • Develop a strong understanding of landscape and market trends, define priority use cases, explore build/buy/partner options, etc.
  • Own and implement strategic projects (such as the launch of new insurance products, internalisation of processes, creation of new health services offering)
  • Industrialize to reach operational excellence by building a granular understanding of our operations, tracking operational and financial efficiency, identifying risks and areas of improvement and implementing plans (automation for instance)
  • Perform, monitor and scale daily business operations
  • Supervise and grow the team of insurance operators or health professionals
  • Handle external partnerships (teleconsultations, etc.)
  • Coach and mentor team members helping them grow and offering the right platform to learn.

Requirements

  • At least 2 years of professional experience in Operations management or entrepreneurship
  • Fully fluent in English and Spanish/French/Dutch
  • High level of structure and strong analytical skills (including Sql fluency for data analysis)
  • Capable of building automations (Zapier, n8n…)
  • Excel at launching and steering projects by setting the high level vision and monitoring the day to day progress
  • Strong at optimizing processes while never compromising with members’ delight
  • Comfortable in fast-paced environments: you know how to deal with uncertainty, remaining proactive and focused on efficiency
  • Love to collaborate with transversal teams, not afraid to be hands-on nor to challenge past decisions.

What we offer

  • Fair rewards. Generous equity packages complement your base salary, for permanent contracts only
  • Flexible Office. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship
  • All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones
  • Flexible vacation policy and flexible working hours
  • Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only)
  • Transport. Country-specific commuter benefits
  • Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises
  • Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one
  • Parental leave. Extended parental leave for all new parents, for permanent contracts only.
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