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Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow. Provides regular feedback on technician performance to leadership team. Leads training and skill monitoring at assigned location(s). Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures.
Job Responsibility:
Coordinates work assignments for ophthalmic technicians at assigned location(s) for optimal clinic flow
Provides regular feedback on technician performance to leadership team
Leads training and skill monitoring at assigned location(s)
Performs all of the duties of an ophthalmic technician, including medical record review, preparation for the visit, patient education, assistance with medical examinations, treatments, and procedures
Maintains presence on the clinic floor to ensure optimal clinic flow
Addresses and troubleshoots problems in clinic as they arise
Fosters end of session feedback between providers, technicians, and schedulers
Creates and updates workup responsibilities for each provider
Leads huddles with team on a regular basis
Works with other leads to provide clinic coverage as needed
Ensures equipment is maintained according to manufacturer’s guidelines
Maintains a clean, sterile environment
Sterilizes and disinfects instruments and equipment in accordance with guidelines
Leads technician training
Monitors technician skills at assigned location(s)
Performs a full range of ophthalmic exams and testing as needed or otherwise assigned
Ensures rooms are cleaned and stocked at all times
Assigns activities to other staff
Provides regular feedback to leadership team regarding staffing concerns, performance issues, training needs, and opportunities for organizational improvements
Assists with organizing Technician activities to increase employee engagement
Assesses and analyzes technician supply and demand in conjunction with departmental leadership
Requirements:
High School diploma or equivalent and 1 year closely related clinical experience or training/coursework in optometry, ophthalmology or related field required
Or equivalent combination of education and experience
Knowledge of ocular anatomy and physiology, basic tonometry, ophthalmic equipment maintenance and simple repairs
Understands ocular injuries and urgent care required
Possesses basic ocular pharmacology knowledge of drops and medications used for eye examinations, including the ability to identify the purpose of these commonly used medications, proper administration, dosage, durations, common side effects, and hospital policy about shelf life of these medications required
CPR - Cardiac Pulmonary Resuscitation or obtain CPR Certification within 30 days required
COA - Certified Ophthalmic Assistant Certification by the registry of the Joint Commission of Allied Health in Personnel Ophthalmology or other nationally recognized professional certifying body upon hire required