Operator II (IT Network Technician) Jobs

Hyundai AutoEver America

Location:
United States, Montgomery

Category:
IT - Administration

Contract Type:
Not provided

Salary:

20.85 - 29.81 USD / Hour

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Job Description:

Maintains, analyzes, and monitors IT systems (Infra, SAP & MES) and provides Level 1 and 2 support of continuous production at HMMA. Takes appropriate action in resolving basic IT system issues as they occur; recognize and escalate critical issues to second level support.

Job Responsibility:

Maintains, analyzes, and monitors IT systems (Infra, SAP & MES) and provides Level 1 and 2 support of continuous production at HMMA
Takes appropriate action in resolving basic IT system issues as they occur
recognize and escalate critical issues to second level support
Support HMMA production system monitoring, escalation, troubleshooting and ticket creation with vendor
Respond to phone and radio call requests from HMMA & KMMG production and maintenance teams
Promptly respond to and resolve production issues and/or requests as they arise, collaborating with other MES Technicians and Analysts, as necessary, immediately escalating issues as appropriate
Monitor SAP scheduled jobs and server status (Backflush, Production, and Material Management)
Monitor and maintain Backup and Database jobs
Monitor Network Accessibility: Internal, External, MPLS, and Network, Monitor IDC Equipment
Monitor and respond to HMMA MES computers systems and equipment issues
analyze root cause of recurring system issues
Conduct regular HMMA production floor walk-throughs to ensure printers, scanners and other equipment is in proper working order
Install, repair, modify, and/or replace computers, scanners, and printers as needed
Collaborate with HMMA MES Analysts to facilitate MES system development enhancements
Assist MES team with problem resolution and small projects
Complete Daily Monitor Reports/Checklists (MES & SAP)

Requirements:

High School diploma or Equivalent work experience
Computer technical courses
2 + years of IT experience
Proficient in MS Word, Excel & PowerPoint
Knowledge of Windows OS & Server Operations
Ability to read and follow complex work instructions
Must possess critical listening skills to discern end user concerns/issues
Ability to communicate well in both written and verbal form
Ability to think logically, analyze issues, and implement countermeasures
Ability to plan, organize, coordinate work assignments

Nice to have:

Some technical experience troubleshooting computers or electronic equipment
CompTIA A+ certification
Experience in a manufacturing environment

What we offer:

comprehensive medical/dental coverage
generous PTO
education assistance
annual merit increase eligibility

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Operator II (IT Network Technician)