Operator- Communications

Under the general supervision of the Communications Operating Center Supervisor or, in their absence, a designee, the Communication Operator will receive calls from the campus community relating to both non-emergency and emergency assistance. The Security Communication Operator will then be responsible for dispatching campus security and/or local emergency responders based on the type of assistance that is required by the requestor. The Communications Operator will assist the Communications Operating Center Supervisor or, in their absence, a designee, with monitoring and reviewing camera footage and will coordinate and document the on-duty team locations during shifts with the ultimate goal to improve time of responses. While the core responsibility will be as outlined, this colleague will also be required to perform the job duties of a Security Officer.